Fernando Amador
Toronto,Canada
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes.
Overview
29
29
years of professional experience
Work History
Consultant, Sales Representative and Clerical
The Hudson’s Bay Company
01.2007 - 01.2025
- Responded to customer requests for products, services, and company information.
- Sought ways to improve processes and services provided.
- Identified and resolved discrepancies and errors in customer accounts.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Founder and Director
Spanish Language Consultancy
01.2013 - 01.2015
Spanish language courses, tutoring and training to individuals; helping people to develop their communication skills in reading, writing , listening and speaking Spanish.
Teacher of Spanish Language Arts and Human Communication
College of Sciences and Humanities. Mexico.
01.1996 - 01.2007
- Fostered student curiosity and interest through creative hands-on activities.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Education
Bachelor’s - Communication
Master’s - Pedagogy (Education)
Diploma - Teaching Spanish to Non Spanish Speakers
Basic Training Diploma - Small Business Administration
Skills
- Extensive experience providing professional customer service
- Excellent group planning and facilitation skills
- Awareness of second language issues and cross-cultural sensitivity
- People oriented, open minded, and responsible
- Attentive and able to follow organizational policies and procedures
- Extensive experience in sales, customer service and training people
- Fluent in Spanish and English
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Founder and Director - Spanish Language Consultancy
01.2013 - 01.2015
Consultant, Sales Representative and Clerical - The Hudson’s Bay Company
01.2007 - 01.2025
Teacher of Spanish Language Arts and Human Communication - College of Sciences and Humanities. Mexico.
01.1996 - 01.2007
National University of Pedagogy - Master’s, Pedagogy (Education)
National Autonomous University of Mexico - Diploma, Teaching Spanish to Non Spanish Speakers
National Autonomous University of Mexico - Bachelor’s, Communication
Centennial College - Basic Training Diploma, Small Business Administration
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