Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fernando Aguilera-Vidales

Woodland

Summary

Dynamic Parts Counter Sales Person with proven expertise at Advanced Auto Parts, excelling in customer relationship building and product knowledge. Achieved increased repeat business through effective upselling strategies and streamlined order processing. Skilled in cash handling and problem-solving, ensuring exceptional service and satisfaction in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Parts Counter Sales Person

Advanced Auto Parts
04.2024 - 03.2025
  • Supported warehouse staff in organizing shipments of incoming stock and maintaining a clean work environment for efficient operations.
  • Stocked shelves, built displays, and merchandised products, enabling customers to find the needed items and products.
  • Streamlined order processing for quicker turnaround times and improved customer experience.
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Built strong customer relationships, leading to increased repeat business and positive word-of-mouth referrals.
  • Assisted customers with diagnosing problems with faulty batteries and alternators

Parts Counter Sales Person

NAPA Auto Parts - Genuine Parts
04.2023 - 04.2024
  • Supported warehouse staff in organizing shipments of incoming stock and maintaining a clean work environment for efficient operations.
  • Built strong customer relationships, leading to increased repeat business and positive word-of-mouth referrals.
  • Enhanced product knowledge by attending regular training sessions and staying up-to-date on industry trends.
  • Stocked shelves, built displays, and merchandised products enabling customers to find needed items and products.
  • Participated in promotional events to showcase new products and generate interest among potential buyers.
  • Managed returns and exchanges effectively, resolving customer issues promptly and professionally.

Delivery Driver

Peoples Kush
09.2021 - 05.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.

Education

No Degree - Mechanical Engineering

Universal Technical Institute
Sacramento, CA
03-2024

Construction Engineering

Woodland Senior High School
Woodland, CA
06-2016

Skills

  • Customer relationship building
  • Goal-oriented mindset
  • Strong negotiation
  • Product knowledge expertise
  • Upselling strategies
  • Cash handling experience
  • Parts identification
  • Ordering parts
  • Customer service
  • Problem-solving skills
  • Email communication
  • Parts installation
  • Forklift operation
  • Vehicle operations
  • Cycle counting
  • Returns processing

Certification

609 EPA

Parts ASE P2 (Expired)

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Parts Counter Sales Person

Advanced Auto Parts
04.2024 - 03.2025

Parts Counter Sales Person

NAPA Auto Parts - Genuine Parts
04.2023 - 04.2024

Delivery Driver

Peoples Kush
09.2021 - 05.2023

No Degree - Mechanical Engineering

Universal Technical Institute

Construction Engineering

Woodland Senior High School

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Fernando Aguilera-Vidales