FERNANDA LINHARES ALMEIDA

To find a position that will allow me to show my abilities and work in a place where I can lend my existing skills, attain new career experience and help a company reach its goals and objectives. Compassionate Early Childhood Educator with passion for teaching and supporting young students in setting foundation for life-long success. Proven to quickly develop rapport with children through friendly approach, patient demeanor and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings.

• First AID, 2015, 2017, Vancouver, B.C.
• Food Safe, 2015, 2020, Vancouver, B.C.

• Detail-oriented and efficient in providing customer service in adverse situations
• Assertive but polite when it comes to product or service endorsement
• Capable of depersonalizing self with customers
• Known for utilizing humor sense during stressful interactions with customers
• Excellent body language targeted at providing customers with a positive image of the company
• Demonstrated ability to analyze problems or adverse situations in a bid to provide well-placed customer services
• Knowhow of varying negotiation and persuasive manners
• Profound understanding of customer psychology aimed at providing individualized customer services
• Self-presentation and positive attitude
• Exceptional organizational skills and adaptability
• Flexibility to work in an ever-changing environment
• Excellent follow-up and after-sales service skills

• Fluent in English and Portuguese
• Team player, works well independently, self-directed and leadership skills
• Positive, Ambitious, professional, friendly and adaptable
• Excellent interpersonal communication skills
• Works well under pressure
• Extensive sales and customer service experience
• Conflict resolution and problem solving
• Works well in fast-paced environments
• Multi tasks
• Bondable