Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Fernanda Leyva

Calgary,AB

Summary

Highly motivated and responsible employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Offering excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills and detail-oriented

Overview

2
2
years of professional experience
1
1
Certification

Work History

Production Operator

CoolIT Systems
Calgary, AB
06.2023 - 01.2024
  • Identified and resolved operational issues with the assistance of maintenance personnel.
  • Followed detailed instructions for operating complex manufacturing equipment in a safe manner.
  • Maintained accurate logs and records of production output, quality control tests, and other related activities.
  • Collaborated with team members to increase efficiency and productivity on the production line.
  • Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.
  • Ensured that all products met established quality standards before packaging them for shipment.
  • Maintained cleanliness of work area by disposing of waste materials properly according to company policies.
  • Inspected finished goods for defects prior to packaging or shipping out to customers.
  • Complied with all relevant health and safety regulations while performing job duties.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Sorted and packaged products to prepare for processing or shipment.
  • Examined final products for conformance with quality and design standards.

Brand Representative

Hollister
Calgary, AB
11.2022 - 01.2023
  • Provided customer service support by responding to customer inquiries phone call.
  • Maintained accurate records of all marketing activities including budget tracking and expenditure reporting.
  • Greeted customers and provided fitting room assistance.
  • Organized merchandise on the floor according to size, style and color.
  • Provided exceptional customer service by answering questions, offering advice and suggesting items to meet customer's needs.
  • Ensured a clean and organized environment within the fitting area.
  • Processed payments at checkout counter accurately and efficiently.
  • Stocked shelves with new merchandise when it arrived in store.
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Processed returned merchandise according to company policies.
  • Operated point-of-sale systems accurately to process payments from customers.

Store Clerk / Server

Unimarket Latin Foods
Calgary, AB
08.2021 - 05.2022
  • Operated cash register to process payments accurately and efficiently.
  • Greeted customers and provided excellent customer service.
  • Assisted customers with product selections, ensuring their satisfaction.
  • Maintained cleanliness of store by stocking shelves, cleaning displays.
  • Monitored stock levels and communicated low-stock issues to supervisor.
  • Performed opening and closing duties including counting money in register drawer.
  • Balanced daily receipts against sales transactions on POS system.
  • Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
  • Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.
  • Prepared food and beverages for customers.
  • Answered customer inquiries regarding products, services, and promotions.
  • Money orders through RIA of high money balances.

Education

High School Diploma -

Father Lacombe School
Calgary, AB
06.2023

Skills

  • Shipping Support
  • Continuous Improvement
  • Assembly and Production
  • Cash Register Operation
  • Cleaning and Sanitizing
  • Able to Lift 25 Lbs
  • Money Handling
  • Teamwork and Collaboration
  • Problem-Solving
  • Friendly and Outgoing
  • Time Management
  • Positive and Professional
  • Fluent in Spanish and English
  • Fitting Room Maintenance
  • Customer Assistance
  • Flexible Schedule
  • Customer Service
  • Grade 12 Math
  • Works efficiently as part of a team as well as individually with minimal supervision
  • Attention to Detail
  • Verbal and Written communication
  • Reliable and Trustworthy
  • Organizational Skills
  • Computer Skills

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Alberta Food Safety Basics - 01/2023 - Exp. 01/2026
  • Bartending Certificate
  • ProServe - 10/2023 - Exp. 10/2028
  • HCS 3000: Workplace Safety Systems
  • Brow Lamination Certificate
  • Lash lift + tint Certificate

Timeline

Production Operator

CoolIT Systems
06.2023 - 01.2024

Brand Representative

Hollister
11.2022 - 01.2023

Store Clerk / Server

Unimarket Latin Foods
08.2021 - 05.2022

High School Diploma -

Father Lacombe School

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Fernanda Leyva