Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

FERMIN BAIJU

Calgary,Alberta

Summary

Multi-talented candidate confident at handling any store department. Talented in inventory and documentation management. Proven history of taking on increased responsibility with enthusiasm and expertise. Attentive to customer needs and ready for high-tempo work.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Supervisor

Fire N Ice
09.2023 - Current
  • Effectively and efficiently dealt with customer complaints, providing solutions, and managing resolution
  • Resolved conflicts efficiently, reducing team disputes and fostering a collaborative work environment
  • Maintaining brand image by keeping a neat personal appearance
  • Developed and maintained a positive team culture, increasing employee satisfaction and retention
  • Acted as a key liaison between management and staff, effectively communicating organizational changes and ensuring team alignment with company goals
  • Optimized work schedules and task delegation, enhancing operational efficiency and reducing project turnaround time.

Merchandiser

Real Canadian Superstore
01.2023 - 09.2023
  • Merchandise store shelving, coolers, and displays with products in assigned accounts
  • Rotate products in the backroom and on the shelf
  • Transport products to and from the backroom to the shelf location
  • Use equipment to transport products (e.g
  • Pallet jacks)
  • Display promotional material such as signs and banners in accounts
  • Keep back-room stock in neat and orderly condition
  • Communicate store issues to store managers
  • Build customer relationships at the store level
  • Comply with operating procedures (e.g
  • Scan-in/scan-out, following designated route, etc.) Deliver customer service (e.g., communication, rapport building
  • Attentiveness to customer needs, etc.) Ability to operate under minimal supervision (self-managed role)
  • Use hand-held devices to write/input orders
  • Regular, reliable, predictable attendance.

Education

Bachelor of Business Administration -

SAIT
Calgary, Alberta
01.2024

Skills

  • Problem-solving
  • Stock counting
  • Sales techniques
  • Communication skills
  • Positive attitude
  • Self-management

Certification

  • Green Belt and Yellow Belt (Supply Chain)
  • Microsoft Office

Timeline

Supervisor

Fire N Ice
09.2023 - Current

Merchandiser

Real Canadian Superstore
01.2023 - 09.2023

Bachelor of Business Administration -

SAIT

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FERMIN BAIJU