Ferias El Tilabny
scarborough,Ontario
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
Work History
Cashier
Basilcar parts
Toronto, Ontario
01.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Valet Attendant
Eminent Valet
Toronto, Ontario
09.2022 - 12.2023
- Greeted customers upon arrival, provided assistance with luggage and other items.
- Inspected customer vehicles for pre-existing damage prior to parking them.
- Assisted customers in retrieving their vehicles when requested.
- Organized and coordinated the flow of traffic in and out of the parking lot.
- Maintained accurate records of customer information including vehicle make and model, license plate number.
- Ensured that all safety protocols were followed while parking and retrieving cars from designated areas.
- Performed minor maintenance tasks such as checking oil, tire pressure, battery charge., on parked vehicles.
- Provided exceptional customer service by responding promptly to inquiries and requests for assistance.
- Processed payments using cash registers or point-of-sale systems as needed.
- Assisted disabled customers with entering and exiting their vehicles as necessary.
- Transported customer's belongings safely from one location to another in a timely manner.
- Provided directions and recommendations on local attractions upon request from customers.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
Skills
- Customer Service
- Payment Collection
- Payment Processing
- ID Verification
- Cash Handling
- Product Recommendations
- Daily Reporting
- Organizational abilities
- Loss Prevention
- Sales expertise
Languages
Arabic
Native/ Bilingual
English
Professional
Timeline
Cashier
Basilcar parts
01.2024 - Current
Valet Attendant
Eminent Valet
09.2022 - 12.2023
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