Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
FERESHTEH DOOSTI GELVARZI

FERESHTEH DOOSTI GELVARZI

Maple,ON

Summary

A highly motivated customer service professional with over 7 years of experience in office administration, customer relationship management, and efficient handling of office tasks. I am seeking a Receptionist role where I can leverage strong organizational, communication, and multitasking skills to contribute to a positive and professional office environment.

Overview

4
4
years of professional experience

Work History

Office Manager / Secretary

Ramel Food Distribution
11.2023 - 08.2024
  • Managed office paperwork, including equipment maintenance, supply ordering, and calendar management
  • Developed and maintained efficient filing systems for accurate record-keeping
  • Assisted customers with product inquiries, recommending suitable services and meeting sales goals
  • Supervised office staff, prioritized tasks, and resolved issues efficiently in high-stress situations.

Restaurant Supervisor / Cashier

Chef Reza
03.2023 - 11.2023
  • Handled customer payments and cash transactions with accuracy
  • Implemented customer feedback to enhance service quality and store efficiency
  • Ensured compliance with safety and legal procedures, including return/exchange policies
  • Led team meetings and trained new associates to uphold high service standards.

Sales Team Leader

Samaray Ofogh
05.2022 - 11.2022
  • Directed sales team activities and provided feedback using performance analysis
  • Conducted research and attended coaching events to stay updated on industry developments
  • Assisted in improving sales growth through strategic planning and team guidance.

Receptionist

Teb Parvaran Derakhshan Nik (TPDN)
04.2020 - 11.2022
  • Welcomed and assisted patients and visitors in a professional and courteous manner
  • Scheduled appointments and maintained accurate patient records
  • Answered incoming calls, resolved inquiries, and directed calls to appropriate departments
  • Managed office supplies and handled clerical tasks such as filing, data entry, and document preparation
  • Assisted the administrative team in daily office operations and ensured the smooth functioning of front desk activities.

Education

High School Diploma -

Top Science Academy
01.2024

Bachelor of Biomedical Engineering -

Poltaleshan University
Rasht, Iran
01.2021

High School Diploma -

Parvin Etesami Secondary School
01.2017

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Experienced in managing office systems and equipment
  • Skilled in cash handling and financial procedures
  • Report writing, inventory management, and data organization

Timeline

Office Manager / Secretary

Ramel Food Distribution
11.2023 - 08.2024

Restaurant Supervisor / Cashier

Chef Reza
03.2023 - 11.2023

Sales Team Leader

Samaray Ofogh
05.2022 - 11.2022

Receptionist

Teb Parvaran Derakhshan Nik (TPDN)
04.2020 - 11.2022

Bachelor of Biomedical Engineering -

Poltaleshan University

High School Diploma -

Parvin Etesami Secondary School

High School Diploma -

Top Science Academy
FERESHTEH DOOSTI GELVARZI