Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fereshteh Aghaarabi

West Vancouver,BC

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

8
8
years of professional experience

Work History

Sales Assistant and Cashier

Banana Republic
09.2023 - Current
  • Increased sales by building strong customer relationships and providing excellent service.
  • Managed efficient cash register operations.
  • Met and exceeded sales targets consistently, contributing to overall team success and weekly shipments.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons in-person and via telephone.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Worked flexible schedule and extra shifts to meet business needs.

Store Advisor

Sport Chek
10.2023 - Current
  • Developed strong relationships with customers, resulting in repeat business and increased sales.
  • Managed inventory efficiently, ensuring optimal stock levels for popular products.
  • Provided expert product knowledge to customers, guiding them towards informed purchasing decisions.
  • Performed regular audits of merchandise, ensuring accuracy in pricing and labeling information.

Customer Service Representative

Safir Language Academy
01.2016 - 08.2020
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.

Education

High School Diploma -

Mehrnami Novin
Tehran, Iran

Skills

  • Customer Service
  • Upselling strategies
  • Merchandise Display
  • Order Processing
  • Money Handling
  • Product Knowledge
  • Stocking and Receiving
  • Interpersonal and written communication skill

Languages

English
Native or Bilingual
Persian
Native or Bilingual

Timeline

Store Advisor

Sport Chek
10.2023 - Current

Sales Assistant and Cashier

Banana Republic
09.2023 - Current

Customer Service Representative

Safir Language Academy
01.2016 - 08.2020

High School Diploma -

Mehrnami Novin

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Fereshteh Aghaarabi