Ferdinand Katumba
Windsor,ON
Summary
Dynamic and results-driven professional with extensive experience at Dekko Concrete, excelling in production support and quality assurance. Proven ability to enhance efficiency through effective multitasking and machine operation. Recognized for fostering teamwork and maintaining high safety standards, consistently achieving production goals while minimizing waste.
Experienced with assembly line operations, machinery maintenance, and quality control procedures. Uses attention to detail and efficiency to maintain high production standards. Knowledge of safety protocols and teamwork ensures smooth and effective production processes.
Professional in production with strong record of driving efficiency and quality in manufacturing environments. Adept at working collaboratively within teams to meet and exceed production goals. Skilled in operating machinery, following safety protocols, and adapting to evolving production needs. Reliable and results-focused with commitment to continuous improvement and operational excellence.
Overview
13
13
years of professional experience
Work History
Production Associate
Dekko Concrete
04.2024 - Current
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
- Safely operated hand and power tools to complete repetitive tasks.
- Resolved issues quickly to maintain productivity goals.
Owner/Operator Truck Driver
Rjr Transportation
03.2023 - 04.2024
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
Machine Operator
Can Art Aluminum Extrusion
02.2021 - 03.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Set up and ran machinery to produce exceptional products for industrial needs.
Assembler
Magna Seating
02.2020 - 08.2020
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Collaborated effectively with team members to meet production targets consistently.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Reduced assembly errors by following detailed instructions and blueprints for each project.
Saw Machine Operator
Whip's Carpentry
02.2017 - 09.2018
- Participated in ongoing professional development opportunities, staying current with industry advancements as well as safety and operational standards.
- Improved overall productivity by cross-training on adjacent machinery, enabling seamless coverage during staff absences or peak periods.
- Consistently met deadlines under pressure through efficient time management and multitasking abilities.
- Enhanced overall team performance by actively sharing knowledge, tips, and best practices with fellow Saw Machine Operators.
- Reduced downtime by swiftly troubleshooting and resolving mechanical issues in saw machines.
- Sustained optimal levels of saw blade sharpness through diligent monitoring and timely replacement when necessary.
- Supported continuous improvement efforts by providing feedback on equipment performance and suggesting areas for optimization.
- Conducted regular inspections of equipment parts, identifying wear or damage early on to prevent costly repairs or delays.
- Enhanced saw machine performance by conducting regular maintenance and cleaning procedures.
- Maximized production efficiency with proper management of raw materials and waste disposal.
Customer Service Manager
Mukwano Hotel
01.2012 - 09.2016
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
Education
Associate of Arts - Supply Chain Management
Medix College
11-2023
Associate of Arts - Police Foundation
Boreal College
Windsor, ON06-2020
Skills
- Efficient multitasking
- Packaging and labeling
- Production support
- Computer skills
- Quality assurance
- Product assembly
- Hand-eye coordination
- Product inspection
- Quality control
- Machine operation
- Workflow optimization
- Assembly line experience
- Manufacturing
- Tool operation
- Safety management
- Assembly and production
- Waste reduction
- Manufacturing processes
Languages
English
Native or Bilingual
French
Full Professional
Swahili
Native or Bilingual
Timeline
Production Associate
Dekko Concrete
04.2024 - Current
Owner/Operator Truck Driver
Rjr Transportation
03.2023 - 04.2024
Machine Operator
Can Art Aluminum Extrusion
02.2021 - 03.2023
Assembler
Magna Seating
02.2020 - 08.2020
Saw Machine Operator
Whip's Carpentry
02.2017 - 09.2018
Customer Service Manager
Mukwano Hotel
01.2012 - 09.2016
Associate of Arts - Supply Chain Management
Medix College
Associate of Arts - Police Foundation
Boreal College
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