Kaylee Sanchez
La Puente
Summary
Dynamic and bilingual professional with a proven track record at California Department of Insurance, excelling in research and case strategy development. Recognized for strong problem-solving and communication skills, I thrive in team environments, consistently delivering results and enhancing operational efficiency. Passionate about providing exceptional customer service and fostering collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Assistant
California Department Of Insurance
Commerce
02.2025 - Current
- Organized case files and conducted research to support ongoing investigations.
- Compiled detailed summaries for individual cases under supervision.
- Developed case strategies and presented findings to investigative team.
- Collaborated with supervisors and senior investigators for feedback on assignments.
- Strengthened investigative skills through hands-on experience and professional communication.
- Demonstrated initiative by transitioning from intern to student assistant, ensuring reliability.
Care Provider
California Respite Care
La Puente
04.2024 - Current
- Supervised daily care for brother with Down syndrome, ensuring safety and comfort.
- Assisted with routine tasks including hygiene, meals, and transportation.
- Provided emotional support while advocating for needs and preferences.
- Developed strong time management skills to balance caregiving responsibilities.
Cashier, Drive thru expertise
IN-N-OUT
Brea
12.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted guests in meal selection as cashier during peak shifts.
- Maintained cleanliness of dining and outdoor areas, ensuring a pleasant environment.
- Operated drive-thru, taking orders and processing payments efficiently.
- Advanced through various kitchen stations.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
Style Team Member (On demand)
Target
Fullerton
11.2023 - Current
- Maintained organization of clothing displays by folding and restocking items.
- Retrieved misplaced items, such as toys, electronics, and home supplies for return to guest services.
- Adapted to varying departmental needs, primarily in men's and shoes sections.
- Efficiently managed footwear and clothing displays, addressing clutter from high customer traffic.
Craft Service Member
Kraftrix
Los Angeles
02.2021 - 12.2023
- Assisted with craft services for commercial shoots, providing snacks, meals, and drinks.
- Provided assistance to agencies as needed in times of breaks.
- I would only be called to work when they needed assistance on big commercials.
Food runner,Server,To-go,QA
Chili’s
Glendora
04.2021 - 09.2023
- Checked food orders to ensure accuracy before serving to guests.
- Greeted guests upon arrival, providing assistance with drink and food requests.
- Communicated with guests over the phone to finalize to-go orders.
- Monitored quality assurance of food preparation prior to delivery to tables.
- Delivered food promptly while checking on guest needs and satisfaction.
Team Lead
The Buffalo Spot
Montebello
10.2020 - 04.2021
- Acquired proficiency in front-end operations through experience as a cashier.
- Delegated tasks appropriately according to individual skill sets.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Managed team dynamics to ensure efficient shifts and address inquiries.
- Conducted inventory checks for chicken, dressings, and sauces at shift transitions.
Cashier
Wingstop
Pico Rivera
05.2020 - 10.2020
- Explained menu offerings, food items, and promotions to customers.
- Bagged orders while ensuring completeness and accuracy.
- Cleaned and sanitized restrooms and entry doors to maintain hygiene standards.
Cashier
La Speedzone
City of Industry
11.2019 - 03.2020
- Facilitated ride selection by providing detailed comparisons and pricing information.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness in assigned areas to ensure a pleasant experience.
- Conducted cash register counts prior to each shift for accurate financial tracking.
Education
Bachelor of Science - Criminal Justice
University Dominguez Hills
Carson05-2025
Associate of Science - Administration of Criminal Justice
Citrus College
Glendora06.2023
Master of Science - Forensic Psychology and Legal
University California Irvine
Irvine, CASkills
- I am bilingual
- Customer Service
- Merchandise Restocking
- Order Packaging
- Order Taking
- Written and verbal communication
- Problem Solving
- Communication Skills
- Teamwork Skills
- Leadership Skills
Languages
Spanish
Full Professional
Certification
- CPR certified
Timeline
Student Assistant
California Department Of Insurance
02.2025 - Current
Care Provider
California Respite Care
04.2024 - Current
Cashier, Drive thru expertise
IN-N-OUT
12.2023 - Current
Style Team Member (On demand)
Target
11.2023 - Current
Food runner,Server,To-go,QA
Chili’s
04.2021 - 09.2023
Craft Service Member
Kraftrix
02.2021 - 12.2023
Team Lead
The Buffalo Spot
10.2020 - 04.2021
Cashier
Wingstop
05.2020 - 10.2020
Cashier
La Speedzone
11.2019 - 03.2020
Bachelor of Science - Criminal Justice
University Dominguez Hills
Associate of Science - Administration of Criminal Justice
Citrus College
Master of Science - Forensic Psychology and Legal
University California Irvine
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