Fenya Sahakyan
City of Glendale – Public Works Administration
Glendale
3
Languages
1
Certification
1
year of professional experience
I am a 20-year-old BSN nursing student at West Coast University with experience in front desk operations, customer service, and administrative support. My clinical rotations have helped me build strong communication skills, interact professionally with patients, and work effectively as part of a healthcare team. I am organized, reliable, and dedicated to providing excellent service while creating a positive experience for every patient and visitor.
Work History
Front Desk Assistant
2 Months- Greeted visitors warmly, enhancing overall customer experience.
- Assisted visitors with inquiries, ensuring they received accurate information promptly.
- Answered and directed phone calls to the appropriate department.
- Maintained organized and inviting front desk area, contributing to positive first impressions.
- Supported daily administrative and front office operations.
- Prepared, organized, and filed documents and office records.
Administrative & Customer Service Assistant
1 Year 1 Month- Answered and directed phone calls, delivering high-quality customer service to enhance client satisfaction.
- Answered and directed phone calls while providing professional customer service.
- Performed administrative tasks, including filing, data entry, and document organization.
- Maintained a professional and welcoming environment while supporting daily office operations.
- Maintained professional and welcoming environment, ensuring smooth daily office operations and positive experiences for visitors.
Education
Bachelor of Science - Nursing
Skills
Front Desk Support
Customer Service
Appointment Scheduling
Patient Communication
Organizational management
Attention to Detail
Multitasking
Time Management
Certification
- Basic Life Support (BLS) Provider – American Heart Association (AHA)
- Hospital Fire and Life Safety Card
Languages
English
Full Professional
Spanish
Native or Bilingual
Armenian
Native or Bilingual
Timeline
Front Desk Assistant
City of Glendale – Public Works Administration
04.2025 - 06.2025Read More
Administrative & Customer Service Assistant
Donnée Par Dieu
12.2023 - 01.2025Read More
West Coast Univeristy
Bachelor of Science from Nursing
Read More