Summary
Overview
Work History
Education
Skills
Timeline
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Feny Patel

Mississauga,ON

Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

4
4
years of professional experience

Work History

Cashier /Stock Warehouse Supervisor

Canadian Tire
06.2022 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Retail Sales Associate

American Eagle Outfiters
01.2021 - 05.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Team Leader

Tim Hortons
01.2020 - 12.2020
  • Achieved high levels of customer satisfaction with timely problem resolution and effective communication.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

Associate"s Degree - Accounting And Finance

St. Clair College of Applied Arts And Technology
Windsor, ON
04.2021

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Customer Relations
  • Organizational abilities
  • Guest inquiries

Timeline

Cashier /Stock Warehouse Supervisor

Canadian Tire
06.2022 - 07.2024

Retail Sales Associate

American Eagle Outfiters
01.2021 - 05.2022

Team Leader

Tim Hortons
01.2020 - 12.2020

Associate"s Degree - Accounting And Finance

St. Clair College of Applied Arts And Technology

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Feny Patel