Fenny Patel
Mississauga,ON
Summary
Detail-oriented HR professional offering energetic and assertive personality. Trained in human resources policies, file maintenance and conflict resolution. Well-versed in industry guidelines and best practices. Helpful Hospitality professional driven to cultivate exceptional service. Works effectively to address patron concerns and foster loyalty. Proven success in managing complex requests with grace and efficiency.
Overview
3
3
years of professional experience
Work History
Human Resources Traineeship
SMB Placement Solutions
06.2021 - 06.2022
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Collaborated with senior management on new initiatives to build confidence.
Mobile and Smart Living Advisor
Best Buy Canada
11.2022 - Current
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Assisted in the development of training materials for new advisors, improving overall team performance.
Guest Experience Leader
McDonald's Restaurant
09.2022 - 06.2023
- Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive feedback from guests.
- Contributed to revenue growth by upselling additional amenities or services when appropriate during guest interactions.
Education
High School Diploma -
Sheridan College
Mississauga, ON04.2024
Skills
- Assertiveness
- Motivation Techniques
- Teamwork and Collaboration
- Problem-Solving
- Dependable and Responsible
- Excellent Communication
- Organizational Skills
- Decision-Making
- Customer Service
- Flexible and Adaptable
Languages
English
Timeline
Mobile and Smart Living Advisor
Best Buy Canada
11.2022 - Current
Guest Experience Leader
McDonald's Restaurant
09.2022 - 06.2023
Human Resources Traineeship
SMB Placement Solutions
06.2021 - 06.2022
High School Diploma -
Sheridan College
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