Feniya Jani
Regina,Canada
Summary
Resourceful Attendant known for high productivity and efficient task completion. Skilled in customer service, time management, and conflict resolution. Excel in communication, empathy, and adaptability, ensuring exceptional service in diverse environments.
Overview
3
3
years of professional experience
Work History
Guest Services Attendant And Customer Service
Olive Garden
Regina, Canada
10.2023 - 03.2025
- Provided exceptional customer service by assisting patrons with menu selections and ensuring satisfaction.
- Utilized POS systems for order processing, billing, and handling cash/credit transactions efficiently.
- Resolved customer complaints promptly, ensuring a positive dining experience.
- Maintained a clean and safe work environment while adhering to safety standards and corporate policies.
- Collaborated with team members and management to improve service quality.
Front Desk Receptionist
Dev Clinic
Gujarat, India
02.2022 - 01.2023
- Managed front desk operations, including patient check-ins, appointment scheduling, and customer inquiries.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Processed and distributed internal and external communications.
- Assisted with scheduling appointments for clients and visitors.
Education
Bachelor of Science - Psychology Major
University of Regina
Regina, Canada05-2027
Skills
- Research methods
- Critical thinking
- Time management
- Effective communication
- Front desk communications
- Task prioritization
- Professionalism
- Team player attitude
- Client confidentiality
- Stress management
- Multitasking Abilities
- Safety protocols
- Multitasking
- Customer interaction
- Guest relations
- Teamwork and collaboration
Timeline
Guest Services Attendant And Customer Service
Olive Garden
10.2023 - 03.2025
Front Desk Receptionist
Dev Clinic
02.2022 - 01.2023
Bachelor of Science - Psychology Major
University of Regina
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