Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Fenil Patel

Lethbridge

Summary

Dynamic professional with 5+ years of leadership in retail and Hospitality industries. Skilled in inventory management, pricing strategy, vendor negotiation, and POS optimization to drive growth, reduce shrinkage. Proven ability to coordinate events, train staff, and streamline logistics for seamless operations. Proficient in analytical assays, instrument calibration, SOP development, and mentoring teams to ensure quality and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Supervisor

Subway Restaurants
01.2023 - Current
  • Managed inventory and logistics for a high-volume Subway store, optimizing stock levels, reducing food waste, and streamlining ordering processes to ensure fresh ingredients were always available for peak service times.
  • Customer-oriented fast food worker with deep experience with POS systems, food preparation, safety regulations, and daily/weekly operations. Ensured the food products were in sufficient supply throughout the shift.
  • Successfully managed a team of 10+ employees, making weekly/monthly schedules and keeping up with weekly orders and events. Checked and updated bills, posters, and any promotions when required.


Ace Tech Technician/ Salt Check (lab)

PepsiCo Canada
04.2024 - 09.2024
  • Learned and operated different machineries. Ensured that the inventory was kept ready for the entire shift production.
  • Conducted Salt checks in the laboratory every 20-30 minutes for the entire production and cooperated with the seasoning department and site managers with the readings/results.
  • Conducted and supported bi-weekly site sanitation.
  • Respected job timings and maintained a professional conduct with colleagues and Made sure of the safety requirements within the plant and obeying the policy.

Retail Assistant Store Manager (Keyholder)

Heavens Mart
01.2022 - 12.2022
  • Directed inventory management and store operations, conducting regular cycle counts, analyzing sales trends to maintain optimal stock levels, reduce shrinkage, and coordinate timely reorders with distribution centers.
  • Served as keyholder overseeing POS transactions and vendor relations, executing opening/closing procedures, reconciling cash drawers, leveraging POS analytics to generate sales and margin reports, and negotiating deals with local vendors to introduce new product lines.
  • Developed and implemented dynamic pricing strategies and promotional campaigns, analyzing market and competitor data, setting competitive price points, and training staff on up-selling and cross-selling techniques to drive revenue and elevate customer experience.

Lead Host

Boston Pizza Restaurant
10.2021 - 10.2022
  • Scheduled and managed banquet and large-group events, liaising with kitchen and service teams to organize seating, process event orders, and deliver exceptional guest experiences for parties of up to 50+.
  • Trained and coached host staff on POS system operation, customer-service best practices, and event-service protocols, cultivating a skilled front-of-house team and maintaining consistent service quality.
  • Handled high-pressure situations and Increased restaurant efficiency by maintaining a host stand that included menus, reservation logs, seating charts, answering phone calls, taking reservations, and collaborating with the kitchen to communicate guests' dietary restrictions. Held up-to-date knowledge of menu offerings and daily specials to inform guests accurately. Supported servers to run food and delivery drivers to pack/ collect food while keeping the dining area ready for guests.



Education

Bachelor of Hospitality and Tourism Management -

Acsenda School of Management
Vancouver, BC
07.2022

Primary and Secondary School -

Saint Joseph's High School
04.2018

Skills

  • Inventory & Supply Chain Management
  • Point-of-Sale (POS) Operations & Cash Handling
  • Vendor Relations & Negotiation
  • Team Leadership, Training & Coaching
  • Event Planning & Coordination
  • Data Analysis & Reporting

Certification

  • Food Safe Levels 1 and 2
  • Serving It Right
  • Capstone

Timeline

Ace Tech Technician/ Salt Check (lab)

PepsiCo Canada
04.2024 - 09.2024

Store Supervisor

Subway Restaurants
01.2023 - Current

Retail Assistant Store Manager (Keyholder)

Heavens Mart
01.2022 - 12.2022

Lead Host

Boston Pizza Restaurant
10.2021 - 10.2022

Primary and Secondary School -

Saint Joseph's High School

Bachelor of Hospitality and Tourism Management -

Acsenda School of Management

Similar Profiles

CREATE PROFILE
Fenil Patel