Aiming to operate with an emerging organization as a proficient Customer Service Representative and employ my past comprehensive experience to reach the objectives of the organization.
Overview
1
1
year of professional experience
Work History
Store Helper
Reliance digital
Surat
10.2022 - 02.2023
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Interacted with customers to identify needs and preferences.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Cashier
D-Mart
Surat
02.2022 - 07.2022
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Processed sales transactions to prevent long customer wait times.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Post Graduation Diploma - Practical elements of Mechanical Engineering
Fanshawe College
Skills
Time Management - Managing one's own time and the time of others
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Ability to work in a team, Interpersonal and communication skills
Punctual, hard working with positive attitude, reliable, deadline dependent task completion and independent
Some basic knowledge of Microsoft office and excel
Excellent verbal communication skills
Effective technical and interpersonal skills
Additional Information
Availability: Full time (Monday to Sunday)
Timeline
Store Helper
Reliance digital
10.2022 - 02.2023
Cashier
D-Mart
02.2022 - 07.2022
Post Graduation Diploma - Practical elements of Mechanical Engineering