Feng (Jayson) Sun
Vancouver,BC
Summary
A passionate event promoter and communication master student looking for opportunities in events, marketing, food services, and media communication. Equipped with strong leadership and customer service experiences as well as outstanding communication and interpersonal skills. Fluent in both English and Mandarin.
Overview
6
6
years of professional experience
Work History
Restaurant Team Member
Yuan's Hot Pot
08.2016 - Current
- With the ownership and management, help build a local restaurant into what is considered to be in the Top 10 most popular hot pot destinations.
- Promote and manage the marketing campaigns for the restaurant through various social media platforms such as Facebook, Instagram, and WeChat which increased overall bookings by 10% and increased youth and teenager customers by 5%;
- Assist service and management teams to provide quality customer service which have allowed the restaurant to achieve over 4 stars on Yelp;
- Maintain and provide bilingual communication with Aberdeen Centre mall management office to ensure efficient and safe operation of the restaurant;
- Established and sustained solid relationships with over 30 VIP customers which ensures their continued patronage and ensures the promotion of the restaurant via word of mouth.
Intern
Hua-An Asset Management Co. Ltd.
08.2019 - 09.2019
- Sorted and organized files, spreadsheets and reports.
- Analyzed profile performance reports and attended workshops to consolidate personal knowledge of investment products;
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Collaborated in professional team to solve workflow issues.
Education
Master of Arts - Communication
Johns Hopkins University
Washington, DC12.2023
Bachelor of Arts - Interdisciplinary Studies
University of British Columbia
Vancouver, BC11.2021
Skills
- Verbal and Written Communication
- Customer Engagement
- Restaurant Operation
- Microsoft PowerPoint
- Public Relations Strategy
- Public and Media Relations
- Digital Communications
- Social Media Monitoring
- Awareness Campaigns
- Originality and Creativity
Additional Information
Travelling: Have traveled to over twenty countries and enjoyed trip-planning, meeting people from different cultural backgrounds and dealing with unexpected situations.
Youtube Channel & Music Production: Publishing video content about automobile and personal lifestyle experiences which has received over 100,000 total views. Released first single, “956O”, on QQ Music, NetEase Music, and Spotify.
Languages
Chinese (Mandarin)
English
Timeline
Intern
Hua-An Asset Management Co. Ltd.
08.2019 - 09.2019
Restaurant Team Member
Yuan's Hot Pot
08.2016 - Current
Master of Arts - Communication
Johns Hopkins University
Bachelor of Arts - Interdisciplinary Studies
University of British Columbia
Similar Profiles
Scott LuuScott Luu
Server at King Pot Korean Bbq & Hot PotServer at King Pot Korean Bbq & Hot Pot
Nina LumbanNina Lumban
Server at T-pot hot-pot-Korean BBQ & SushiServer at T-pot hot-pot-Korean BBQ & Sushi
Dylan BrowningDylan Browning
Server/Bartender Supervisor at K Pot Korean BBQ And Hot PotServer/Bartender Supervisor at K Pot Korean BBQ And Hot Pot