Feng CHEN

Senior-level Quality Assurance Leader with a proven track record of devising and implementing comprehensive strategies for global quality assurance initiatives. Proficient in quality planning, process control, third-party audits, RMA, warranties, and operational functions. Adept at spearheading cross-functional team to enhance product quality and efficiency. Skilled negotiator with both internal and external stakeholder’s adept at strategic decision - making.

• At Mevotech - Played a pivotal role in collaborating with the Quality Manager to successfully develop and implement a robust Quality Management System (QMS), resulting in heightened operational efficiency, seamless regulatory compliance, and a culture of continuous improvement throughout the organization.




• At Mevotech - Contributed to the company's increased daily fill rates by implementing strategic enhancements to logistics operations and inventory management processes.




• At Mevotech - Led the team through the seamless processing of 800,000+ pieces of RMA (Return Merchandise Authorization), overseeing the entire lifecycle from initiation to resolution.




• At Mevotech - Directed and supervised a team of over 21 Quality Control Personnel, including inspectors and quality engineers, in executing daily tasks with precision and efficiency.




• At Mevotech - Collaborated with over 35 vendors to establish and cultivate strong and mutually beneficial relationships, ensuring smooth and efficient supply chain operations.




• At Magna - Supported the Quality Manager in documenting, updating and maintaining the ISO/TS 16949 quality management system, ensuring compliance with industry standards and regulations.