Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Felix Theriault

Stratford,Prince Edward Island

Summary

Dynamic and dedicated professional with extensive experience as a Raft Guide at Jasper Rafting Adventures. Proven ability in route planning and group management, ensuring guest safety and satisfaction. Bilingual with a strong work ethic, I excel in fast-paced environments, adapting quickly to challenges while fostering memorable experiences for diverse groups.

Professional outdoor adventure guide with strong background in navigating challenging river environments. Skilled in safety protocols, route planning, and guest engagement, ensuring memorable and secure experiences. Emphasizes teamwork and adaptability, consistently meeting diverse needs and achieving optimal outcomes. Known for reliability and proactive approach to dynamic situations.

Experienced with guiding rafting excursions and ensuring participant safety. Utilizes effective communication and leadership to create memorable outdoor experiences. Knowledge of safety regulations and emergency response techniques.

Overview

6
6
years of professional experience

Work History

Raft Guide

Jasper Rafting Adventures
05.2022 - Current
  • Developed customized itineraries based on client interests, offering unique adventures tailored specifically for each group''s preferences.
  • Enhanced customer satisfaction by providing safe and enjoyable rafting experiences.
  • Proactively addressed client concerns or issues during trips, ensuring their comfort and enjoyment throughout the experience.
  • Managed emergency situations effectively, resulting in minimal disruptions to the overall experience for guests.
  • Ensured guest safety by conducting thorough pre-trip briefings and demonstrating proper use of equipment.
  • Collaborated with fellow guides to develop effective team dynamics for efficient trip execution.
  • Educated guests about local wildlife, plant life, and history during trips, enhancing their overall experience and appreciation for the natural environment.
  • Streamlined trip preparation process, ensuring timely departures and organized gear distribution.
  • Adapted quickly to changing weather conditions or water levels, making necessary adjustments to ensure safety without compromising enjoyment for guests.
  • Served as an ambassador for local tourism by providing knowledgeable recommendations about area attractions and activities beyond rafting experiences.

Tour Guide Bus Driver

Sundog
06.2022 - 07.2024
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
  • Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.

Crew Transport

Hallcon
11.2023 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Trampoline Supervisor

Off The Wallz
04.2019 - 03.2021
  • Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
  • Evaluated equipment quality regularly to ensure optimal functionality for maximum guest enjoyment at all times.
  • Optimized space utilization within the facility through careful planning of activity areas and equipment placement.
  • Collaborated with other supervisors to develop new programs and events that increased customer engagement at the trampoline park.

Education

High School Diploma -

Charlottetown Rural
Charlottetown, PE
05-2020

Skills

  • Physical fitness
  • Route planning
  • CPR training
  • Swiftwater rescue
  • Environmental awareness
  • First Aid certified
  • Foreign language proficiency
  • Group management
  • Bilingual
  • Positive attitude
  • Strong work ethic
  • Teamwork

Languages

English
Native or Bilingual
French
Native or Bilingual
Spanish
Elementary

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Outdoor Recreation
  • Team Sports
  • Gym Workouts

Timeline

Crew Transport

Hallcon
11.2023 - 02.2024

Tour Guide Bus Driver

Sundog
06.2022 - 07.2024

Raft Guide

Jasper Rafting Adventures
05.2022 - Current

Trampoline Supervisor

Off The Wallz
04.2019 - 03.2021

High School Diploma -

Charlottetown Rural

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Felix Theriault