Felix Tetteh

· Receiving and uploading Goods

· Inventory Management

· Order Picking and packing

· Loading and shipping order

. Scanning of parcel

• Stocked shelves to match planogram images and instructions.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
• Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.

• Responded to customer needs through competent customer service and prompt problem-solving.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Assisted call-in customers with questions and orders.

• Worked with customers to pack items according to specific desires and requirements.
• Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
• Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
• Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.