Felix shilkin
Guelph
Summary
Dynamic and results-oriented professional with a proven track record at Trek Bicycles, enhancing customer satisfaction and boosting sales through expert relationship building and top-notch customer service. Demonstrates exceptional teamwork and troubleshooting skills, ensuring high operational efficiency and problem-solving. Highly motivated, with a knack for fostering loyalty and repeat business.
Overview
3
3
years of professional experience
Work History
Salesperson and Mechanic
Trek Bicycles
10.2023 - 01.2025
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Conducted thorough inspections of bicycles to identify necessary repairs or adjustments accurately.
- Delivered exceptional customer service by answering questions and offering expert advice on bike maintenance and repairs.
- Implemented preventative maintenance programs for customers, resulting in fewer required repairs over time.
Team Member
McDonald's
06.2022 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Line Cook
Wholly Wraps
10.2021 - 12.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
John Curtin College of The Arts
Perth ,wa10-2024
Skills
- Customer service
- Troubleshooting skills
- Positive attitude
- Highly motivated
- Teamwork and collaboration
- Relationship building
- Problem-solving
- Professional attitude
Timeline
Salesperson and Mechanic
Trek Bicycles
10.2023 - 01.2025
Team Member
McDonald's
06.2022 - 11.2024
Line Cook
Wholly Wraps
10.2021 - 12.2023
High School Diploma -
John Curtin College of The Arts
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