Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
References
Timeline
Generic

Felix Ringer

Thunder Bay,Canada

Summary

Dynamic professional with a proven track record at Roach's Taxi, excelling in problem-solving and payment processing. Adept at fostering relationships and enhancing team collaboration, I consistently improved operational efficiency and customer satisfaction. Recognized for strong multitasking abilities, I effectively managed dispatch operations while ensuring timely service delivery. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Taxi Dispatcher

Roach's Taxi
Thunder Bay, ON
10.2023 - Current
  • Resolved customer complaints in a timely manner.
  • Created reports detailing daily activities such as completed trips, cancellations, no-shows and revenue generated from fares.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Scheduled regular maintenance for fleet of taxis.
  • Addressed questions, problems or requests for service or equipment.
  • Processed payments received from customers over the phone or in person.
  • Tracked mileage for each vehicle in order to accurately calculate fuel costs associated with trips.
  • Working with phones, and computers to quickly dispatch trips out.

Key Holder

Showcase
Thunder Bay, ON
09.2022 - 12.2023
  • Greeting customers.
  • Handling cash, and end-of-night safe count.
  • Receiving inventory.
  • Opening and closing the store.
  • Cleaning the store before, during, and after the shift.
  • Lifting boxes up to 50 lbs.
  • Processing returns and refunds.
  • Assisting with questions or concerns from customers.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Tracked stock movement to ensure availability of merchandise for customers.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.

Mountain Maintenance

Fort William First Nation
Fort William First Nation
07.2017 - 08.2017
  • Mowing pow wow grounds.
  • Keeping the mountain, road up to the mountain, and powwow grounds clean, safe, and maintained.
  • Taking part in cultural events and teaching. e.g., Pow Wow, sweat lodge, root collecting, and much more.
  • Learning and sharing the stories of Mount McKay and the Thunder Bird.
  • Building a birch bark canoe by hand and collecting the materials needed to complete it.
  • Learning how to canoe.
  • Performed daily maintenance on park equipment.

Education

OSSD -

Seven Generations Education Institute
Fort Frances, ON
11-2021

Skills

  • Quick learner
  • Payment processing
  • Communication skills
  • Problem solving
  • Critical thinking
  • Team collaboration
  • Strong multitasking
  • Written communication
  • Relationship building
  • Verbal communication
  • Works well with others
  • Occupational Health and Safety
  • Level 2 Canoe badge
  • Creative thinking

Volunteer Experience

  • Kidney walk
  • FWFN Easter Bazaar
  • Mount Mckay Pow wow
  • FWFN Hockey Game

Certification

  • Cpr
  • Food Health and Safety
  • Canoe Level 2

References

  • Nathan Ogden, Manger of Roach's Taxi #1(807)6205260
  • Bailey Collins, Manger of Showcase #1(807)4448737

Timeline

Taxi Dispatcher

Roach's Taxi
10.2023 - Current

Key Holder

Showcase
09.2022 - 12.2023

Mountain Maintenance

Fort William First Nation
07.2017 - 08.2017

OSSD -

Seven Generations Education Institute

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Felix Ringer