Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Felix Gorlach

Edmonton,AB

Summary

I’m a driven and adaptable professional on the path to earning my MBA in Management Analytics at the University of Alberta, grounded in a strong background in International Business. Through hands-on experience in administrative support, eCommerce, and inventory management, I’ve sharpened my ability to streamline processes, ensure precision, and support decisions with solid data.

I’m well-versed in Excel and Microsoft Office, and I’m diving deeper into SQL, Power BI, R, and Python, tools that turn raw numbers into stories and strategies that matter.

What drives me is the challenge of solving complex problems, the thrill of learning something new, and the satisfaction of making a meaningful impact. I meet every opportunity with curiosity, focus, and a quiet confidence that smart work changes the game.

Overview

5
5
years of professional experience

Work History

Administrative Assistant (Inventory Control)

Paris Jewellers Head Office
09.2023 - 04.2025
  • Process incoming and outgoing shipments, ensuring accuracy and timeliness
  • Track and update stock levels in the system to maintain real-time inventory data
  • Perform regular audits and cycle counts to minimize discrepancies
  • Organize and manage warehouse stock for efficient storage and retrieval
  • Identify and resolve inventory issues to prevent shortages or overstocking
  • Maintain accurate records of shipments, returns, and damaged goods
  • Assist in optimizing inventory processes to reduce waste and improve efficiency

Ecommerce Specialist

London Drugs
09.2021 - 04.2023
  • Managed end-to-end order fulfillment—picking, packing, and shipping—ensuring on-time, accurate deliveries
  • Streamlined receiving processes and inventory tracking, cutting discrepancies and optimizing stock levels
  • Developed creative eCommerce shipping solutions to speed up processing and improve customer satisfaction
  • Analyzed order trends to refine fulfillment workflows, increasing efficiency
  • Partnered with cross-functional teams to improve communication and establish best practices for orders and inventory
  • Used data-driven approaches to enhance stock accuracy and minimize errors

Sales Representative

Abercrombie & Fitch Co.
10.2021 - 01.2023
  • Engaged with customers to understand their needs, effectively sell products, and build long-term relationships.
  • Customized sales presentations to match the preferences of different customers, maximizing engagement and sales potential.
  • Prioritized sales efforts by analyzing dealer volume, focusing on the most impactful opportunities.
  • Managed relationships with existing accounts while actively pursuing new business, planning daily schedules to reach out to sales outlets efficiently.

Shift Lead

Panda Express CA&C
08.2020 - 09.2021
  • Supervised daily operations as a shift leader, ensuring smooth workflows and compliance with company standards
  • Provided exceptional customer service and maintained high-quality food preparation in a fast-paced environment
  • Excelled under pressure by efficiently managing multiple tasks, deadlines, and dynamic priorities
  • Applied problem-solving skills to resolve challenges and improve operational outcomes
  • Mentored and trained new hires, fostering teamwork and elevating service quality
  • Streamlined food prep processes to enhance consistency and minimize waste
  • Enforced strict food safety protocols, ensuring compliance and customer satisfaction
  • Reviewed sales data and customer feedback to recommend menu improvements, increasing revenue and repeat business

Education

MBA - Management Analytics

University of Alberta
Edmonton
08-2026

Bachelor of Commerce - International Business

Macewan University
Edmonton
04-2025

Skills

  • E-commerce strategies
  • Problem resolution
  • Expertise in Python
  • Bookkeeping
  • Reception oversight
  • Statistical data gathering
  • Accounting skills
  • Strong problem solver
  • Multitasking and prioritization
  • Highly organized
  • Quality control
  • Data analysis
  • Inventory management

Languages

English
Native/ Bilingual
Thai
Native/ Bilingual
Chinese (Mandarin)
Limited

References

References available upon request.

Timeline

Administrative Assistant (Inventory Control)

Paris Jewellers Head Office
09.2023 - 04.2025

Sales Representative

Abercrombie & Fitch Co.
10.2021 - 01.2023

Ecommerce Specialist

London Drugs
09.2021 - 04.2023

Shift Lead

Panda Express CA&C
08.2020 - 09.2021

MBA - Management Analytics

University of Alberta

Bachelor of Commerce - International Business

Macewan University

Similar Profiles

CREATE PROFILE
Felix Gorlach