Felix Ezeamii
Brampton,Canada
Summary
Experienced and innovative Business Analyst with over 7 years of expertise in bridging the gap between business processes and technology to drive organizational efficiency and growth. Proven skills in requirements gathering, stakeholder engagement, and change management. Strong track record in improving processes and delivering user-centric solutions. Skilled in user acceptance testing (UAT), data analysis, and procedure documentation. Proficient in tools such as Power BI, Tableau, and ERP systems (SAP, IRIS, Petrinex). Adept at facilitating cross-functional collaboration and providing technical customer support. Committed to excellence in client service. Recognized for innovation, problem-solving, and the ability to adapt to dynamic environments while ensuring alignment with organizational objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Strategy Consultant
Expertedge Consulting Group (ECG)
02.2023 - Current
- Facilitated stakeholder interviews and workshops, gathering requirements that contributed to a 15% improvement in process efficiency across client projects
- Designed and implemented dashboards using Power BI and Tableau, increasing reporting accuracy by 20% and reducing reporting time by 30%
- Conducted user acceptance testing (UAT) for system updates, ensuring a 98% success rate in deployment with minimal post-implementation issues
- Collaborated with cross-functional teams to integrate technical solutions, streamlining workflows and saving $50K annually in operational costs
- Championed change management efforts by designing solutions aligned with evolving business needs, enabling seamless adoption of improved workflows and reporting tools
Administrative Analyst
Nnamdi Azikiwe University
03.2020 - 01.2023
- Conducted data analysis to identify trends and provide actionable insights, supporting improved decision-making across departments
- Orchestrated process improvement initiatives, increasing operational efficiency by 15% through optimized workflows and resource allocation
- Designed and maintained reporting dashboards, reducing reporting time by 20% and ensuring data accuracy for executive decision-making
- Managed cross-functional projects to align organizational goals with departmental objectives, achieving project milestones on time and within budget
- Drove change management efforts by creating and standardizing policies and procedures, enhancing compliance and enabling smooth transitions to new systems
Information Technology Analyst
Dataskills Computer School
11.2016 - 02.2020
- Conducted requirement elicitation and analysis by collaborating with stakeholders to gather and document business needs for ERP and CRM system implementations
- Performed system analysis and design, ensuring technical solutions aligned with business objectives and user requirements
- Streamlined processes by leading process improvement initiatives, achieving a 20% reduction in system downtime and enhancing user satisfaction
- Managed cross-functional project teams, delivering system upgrades on time and within budget while ensuring alignment with organizational goals
- Designed and executed quality assurance (QA) and user acceptance testing (UAT), ensuring a 98% success rate for system deployments with minimal post-launch issues
- Applied insights from diverse industries to address business challenges, demonstrating adaptability to regulated environments such as oil and gas
Education
Master of Science (M.Sc.) - Business Administration & Management
COOU State University
Anambra State, Nigeria.06-2024
Postgraduate Diploma (PGD) - Supply Chain Management - Global Logistics
Fleming College
04.2024
Postgraduate Diploma (PGD) - Business Administration & Management
COOU State University
02.2021
Bachelor of Science (B.Sc.) - Cooperative Economics & Management
Nnamdi Azikiwe University
08.2016
Skills
- Business Analysis
- Requirements Gathering
- Requirements Management
- Business Process Modeling
- Data Analysis
- Gap Analysis
- Feasibility Studies
- Agile Methodologies
- User Story Mapping
- Business Case Development
- Root Cause Analysis
- Elicitation Techniques
- Solution Design
- Risk Assessment
- Technical Tools
- Change Management
- Lean Sigma
- Continuous Improvement
- Business Transformation
- Strategy Development
- Implementation
- Training Delivery
- Cross-functional Collaboration
- Soft Skills
- Analytical Thinking
- Problem Solving
- Communication
- Adaptability
- Results Orientation
- Leadership & Facilitation
- Customer-Centric Mindset
Certification
- Canadian International Freight Forwarders Association [CIFFA], 2024
- Certified Business Analysis Professional [CBAP], 2024
Languages
English
Full Professional
Timeline
Business Strategy Consultant
Expertedge Consulting Group (ECG)
02.2023 - Current
Administrative Analyst
Nnamdi Azikiwe University
03.2020 - 01.2023
Information Technology Analyst
Dataskills Computer School
11.2016 - 02.2020
Postgraduate Diploma (PGD) - Supply Chain Management - Global Logistics
Fleming College
Postgraduate Diploma (PGD) - Business Administration & Management
COOU State University
Bachelor of Science (B.Sc.) - Cooperative Economics & Management
Nnamdi Azikiwe University
Master of Science (M.Sc.) - Business Administration & Management
COOU State University
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