Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Felisha Perry

Vancouver,BC

Summary

Highly motivated and experienced server with a passion for delivering exceptional customer service. Seeking to contribute my skills and expertise to a dynamic restaurant team, providing guests with memorable dining experiences.

Overview

8
8
years of professional experience

Work History

Banquet Server

The Sheraton Hotel
09.2018 - Current
  • Assisted with setting up and taking down for large functions, cleaning, and organizing tables and buffet areas
  • Helped managers accomplish daily tasks, including designing center pieces
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Responded to guest inquiries and requests promptly and courteously.
  • Adhered to all health and safety regulations while serving food and beverages.

Manager

Stacy Green Catering
01.2016 - 06.2022
  • Performed closing duties in a timely manner with the restaurant's set procedures
  • Always delivered service excellence by being focused, creative, and hardworking
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.

Restaurant Server

Felicos Greek Restaurant
01.2018 - 06.2019
  • Processed payments using debit machines, and performed cash out duties.
  • Expedited to ensure the food presentation was consistent with restaurants expectations
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Server

Legacy Seniors Living/ Ash Bistro
10.2016 - 04.2019
  • Served a la carte menus and accommodated requests for dietary restrictions
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

Education Assistant Diploma -

Sprott Shaw College
2019

High School Diploma -

Steveston London Secondary
2015

Skills

  • Serving it right
  • First Aid level 1 and food safe
  • Able to handle stress under any unforeseen situations
  • Work well under pressure
  • Food Allergies
  • Event Cleanup
  • Special Dietary Requirements
  • Table Setting Arrangements
  • Cash Handling
  • Time Management
  • Guest Interaction
  • Food Safety Understanding
  • Safe Alcohol Service

Languages

English
Native or Bilingual

Timeline

Banquet Server

The Sheraton Hotel
09.2018 - Current

Restaurant Server

Felicos Greek Restaurant
01.2018 - 06.2019

Server

Legacy Seniors Living/ Ash Bistro
10.2016 - 04.2019

Manager

Stacy Green Catering
01.2016 - 06.2022

Education Assistant Diploma -

Sprott Shaw College

High School Diploma -

Steveston London Secondary

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Felisha Perry