Felisha Abalos
Pickering,Ontario
Summary
Compassionate and driven nursing student at McMaster University, with hands-on experience gained through clinical practice, academic studies, and a co-op role as a Life Enrichment Assistant at Amica Senior Lifestyles. Additionally, volunteered as a Clinical Desk Assistant. Skilled in patient care and health assessment, with strong interpersonal abilities, and a commitment to delivering compassionate, high-quality care. Focused on promoting patient safety and enhancing the overall healthcare experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clinical Desk Assistant
Kennedy Medical Centre
Pickering, Ontario
05.2023 - 09.2023
- Answered phones and responded to inquiries from patients or family members.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history
- Documented patient visits in Electronic Medical Record system.
- Answered phones, scheduled appointments, and greeted patients.
Co-op Student
Amica Senior Lifestyles
Pickering, Canada
02.2023 - 06.2023
- Assisted in the planning and coordination of events and programs
- Built personal relationships with residents in order to fully enhance our programs to satisfy each individual's likes and dislikes
- Assisted in working with memory care residents by using strategic ways to calm them down or encouraging them to participate
- Promoted events using different communication platforms
- Created different activities for residents to enjoy such as game shows, finish the sentence, guess that photo, etc…
- Assisted in admin work (printing, photocopying, finances, bus trips, etc…)
Crew Trainer/Crew Member
McDonald's
Pickering, Canada
05.2021 - 08.2024
- Monitored team members in drive-through to verify work quality and address concerns
- Used multitasking and customer service skills to achieve time goals while maintaining quality service
- Pitched in to help with various job tasks and fill in for sick employees
- Worked flexible hours; night, weekend, and holiday shifts
- Actively listened to customers, handled concerns quickly and escalated major issues to the supervisor
- Constantly worked under pressure while maintaining quality service and care
- Crew trained new trainees in all stations ensuring that workplace safety and quality care is taken into action
Sales Associate
Dynamite Clothing
Pickering, Canada
10.2022 - 01.2023
- Increased sales by offering advice on purchases and promoting additional products
- Provided positive first impressions to welcome existing, new and potential customers
- Organized clothing racks and tables to maintain store visual appeal, engage customers and promote specific merchandise
- Helped customers locate products and checked the store system for merchandise at other sites
- Solved customer challenges by offering relevant products and services
- Prepared merchandise for the sales floor by pricing or tagging
Education
Bachelor of Science - Nursing
McMaster University
Hamilton, ON06.2028
Pine Ridge Secondary School -
Pine Ridge Secondary School
Pickering, ON06.2024
Skills
- Patient care
- Patient education
- Attention to detail
- Effective Organizational Skills
- Communications
- Active listening
- Team building
- Critical thinking
- Certified in CPR/AED
Volunteer Experience
Youth Leader, GCFD Whitby Church, Planned and implemented program activities, Collaborated with other youth leaders to plan, organize, and execute events and programs, Participated actively in professional development opportunities such as conferences or workshops to improve leadership skills further, Facilitated discussions on relevant topics during meetings and workshops, Fostered positive, inclusive environment for all youth participants, Maintained positive relations with parents and other staff and modeled relationship-building skills in interactions
Certification
- Standard First Aid & CPR/AED (HCP/BLS)
Accomplishments
- Health Sciences Achievement Award - McMaster University (2024)
- Honour Roll - Pine Ridge Secondary School (2024)
- Ontario Scholar - Pine Ridge Secondary School (2024)
- Graduated Pine Ridge Secondary School with a 97% average
Affiliations
- Member of Registered Nurses' Association of Ontario (RNAO) interest groups: Nursing Students of Ontario, Nursing Research, and Faith Community Nursing
- Active member of the Filipino McMaster Student Association
- Media manager and active member of the Women Empowering Women Organization during year 12 at Pine Ridge Secondary School
- Founder and president of environmental club during year 12 at Pine Ridge Secondary School
Timeline
Clinical Desk Assistant
Kennedy Medical Centre
05.2023 - 09.2023
Co-op Student
Amica Senior Lifestyles
02.2023 - 06.2023
Sales Associate
Dynamite Clothing
10.2022 - 01.2023
Crew Trainer/Crew Member
McDonald's
05.2021 - 08.2024
Bachelor of Science - Nursing
McMaster University
Pine Ridge Secondary School -
Pine Ridge Secondary School
Similar Profiles
Nancy TarlingNancy Tarling
Registered Nurse at Port Kennedy Medical CentreRegistered Nurse at Port Kennedy Medical Centre
Navdeep HansraNavdeep Hansra
Family Practice Nurse Practitioner at Kennedy Medical ClinicFamily Practice Nurse Practitioner at Kennedy Medical Clinic
Diamond TuahDiamond Tuah
Caretaker at JOHN F. KENNEDY (JFK), MEDICAL CENTER LIBERIACaretaker at JOHN F. KENNEDY (JFK), MEDICAL CENTER LIBERIA