Felisa M. Martinez

Dedicated Customer Service Specialist with a proven track record of delivering exceptional support to a variety of guests. Adept at resolving issues and providing timely, courteous, and professional service. Excellent communication skills, both verbal and written, along with a strong ability to empathize with customers. Demonstrated ability to multitask in a fast-paced environment while maintaining a positive attitude.

Special events professional with focus on delivering high-quality event experiences. Proven ability to manage event logistics, coordinate with vendors, and support event planning processes. Highly collaborative team player, adaptable to changing requirements, and focused on achieving event success. Demonstrates strong organizational and communication skills.