Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Timeline
Hi, I’m

FELIPE A POTOSME-DOWNS

Edmonton ,AB
FELIPE A POTOSME-DOWNS

Summary

Upbeat, friendly, hard-working team player, and customer-focused with over 20 years of experience in customer service. Flexible and approachable, with strong work ethics and time management skills. Looking for permanent casual and or part time and or seasonal and or full time employment.

Overview

26
years of professional experience

Work History

COOP
Edmonton, AB

Customer Service Representative
09.2021 - 01.2023

Job overview

  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Strengthened customer retention by offering discount options if any and advise of membership benefits.

Temple Garden Mineral Spa
Moose Jaw , SK

Laundry Runner / Dishwasher /Security /Prep Cook
11.2017 - 12.2020

Job overview

  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Collected soiled linens and clothing and delivered clean loads by using carts.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.

Pizza Hut
Moose Jaw, SK

Delivery Driver
01.2008 - 07.2020

Job overview

  • Avoided delivery delays by carefully planning best routes with GPS.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Delivered goods and services to customers on time and in excellent condition.

Houston Pizza
Moose Jaw, SK

Dishwasher / Maintenance
01.2004 - 12.2006

Job overview

  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Organized clean utensils in storage bins for servers to access easily.
  • Made all meals in accordance with company standards and requirements.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Cooked food following specific measurements and recipes.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.

Arnil Construction
Moose Jaw, SK

Demolition/Construction Laborer
07.2000 - 06.2006

Job overview

  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Organized and maintained tools and equipment to enhance work efficiency.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities.
  • Maintained clean, safe working environment by removing waste from job site prior to shift completion.

Jade Gardens
Moose Jaw, SK

Maintenance/ Dishwasher/ Prep Cook
09.1996 - 12.2000

Job overview

  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Performed general maintenance on machinery and equipment to prevent malfunctions.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Sanitized frequented areas and equipment using approved supplies.

Education

Siast
Moose Jaw

Some College (No Degree) from Residential Carpentry

University Overview

Vanier Collegiate
Moose Jaw

High School Diploma
06.2000

University Overview

Athabasca University
Online

Some College (No Degree) from Computer Programing

University Overview

Athabasca University
Online

Some College (No Degree) from General Mechanics

University Overview

Thunder Creek Rehab
Moose Jaw

Some College (No Degree) from Dealing With Your Illness (Mental Health)Certificate

University Overview

Skills

  • Shift work experience
  • Reliability
  • Interior and exterior patrol
  • Customer service
  • Relationship building
  • Problem resolution

Work Preference

Work Type

Part TimeContract WorkInternshipFull Time

Work Location

On-Site

Important To Me

Work-life balanceHealthcare benefitsPaid sick leaveFlexible work hours
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative
COOP
09.2021 - 01.2023
Laundry Runner / Dishwasher /Security /Prep Cook
Temple Garden Mineral Spa
11.2017 - 12.2020
Delivery Driver
Pizza Hut
01.2008 - 07.2020
Dishwasher / Maintenance
Houston Pizza
01.2004 - 12.2006
Demolition/Construction Laborer
Arnil Construction
07.2000 - 06.2006
Maintenance/ Dishwasher/ Prep Cook
Jade Gardens
09.1996 - 12.2000
Siast
Some College (No Degree) from Residential Carpentry
Vanier Collegiate
High School Diploma
Athabasca University
Some College (No Degree) from Computer Programing
Athabasca University
Some College (No Degree) from General Mechanics
Thunder Creek Rehab
Some College (No Degree) from Dealing With Your Illness (Mental Health)Certificate

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