Felipe Salazar
Summary
Motivated student, waiter and marketing professional with 2+ years of experience with a background in sales, customer service, cooking, and grounds maintenance. Specialties include: managing budgets and ad accounts, communicating with clients, working in team environments both remote and in person to maximize sales, solve problems, and keep customers happy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Crossings Pub & Eatery
07.2023 - Current
- Memorized over 50+ different menu items and helped guide guests to their ideal dining experience. Received the highest tips among all servers in 2023
- Onboarded & delivered exceptional client service to 100-200 customers on average per shift during peak times
- Managed the POS & CRM system and entered 50+ orders per hour. Helped train 10+ staff to use the technical systems
- Cultivated warm relationships with regular customers. Swiftly addressing any customer complaints or concerns, escalating it to management when necessary
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Line Cook
Crossings Pub & Eatery
08.2022 - 07.2023
- Memorized recipes for over 50 menu items including holiday and seasonal specials and prepared an average of 150 meals per shift
- Collaborated with team members to ensure proper open and closing shifts and write a 25 point checklist for every station to be completed daily
- Prep, date, and set up prep stations with over 45 items per shift
- Followed OSHA compliance to maintain sanitation health and safety standards as well as earn food safety handlers certificate.
- Trained and instructed 10+ new staff in kitchen cooking and cleaning duties.
Sales Representative/Coaching Integrator
Oakstellar Agency Ltd
05.2023 - Current
- Media Buyer, Campaign Manager, Content Creator experience
- Provided customized sales coaching, and training to help used car dealerships and auto detailers, scale their businesses and close more deals/jobs
- 4+ years of experience using Microsoft products (Word, Excel, Outlook, PPT etc.)
- Managed 50+ accounts and ad campaigns leveraging Ai software for best results in copy writing, and content creation
- Expert in SEO, website, logo design, and media buying
- Over a year experience with Outreach, Sales, Demo presentation, Team Management (Virtual Assistants/Call Centers), and client success
Grounds Maintenance Worker
Angelstone Tournaments
06.2021 - 09.2021
- Cleaned and maintained horse jumping show grounds, picked up garbage and manure for over 200 horses
- Delivered exceptional client service for over 1500 customers fixing stall doors insuring a safe environment for horses and trainers
- Learned to operate drag tractors, loaders, skid steers, and lawnmowers
- Helped with landscaping and building. barns, signs, and rings for horse show customers
- Maintained grounds tools and equipment free from mechanical or safety defects and in top operating condition.
Education
Bachelor of Arts - Catholic Studies And French
King's University College At Western University
London, ON04.2028
High School Diploma -
Mother Teresa Secondary Catholic School
London, ON06.2022
Skills
- Fluent in English, French, and Spanish
- Sales and Customer Service
- CRM Software and Ad Account Management
- Digital Design and Microsoft Products (Word, PPT, Excel)
- Ability to work in a team environment with clear and effective communication style
- Account Management
- Time Management
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Native or Bilingual
Certification
- Smart Serve
- Food Handlers Certificate
- LT1 Training
- Basic First aid and CPR Training
Timeline
Restaurant Waiter
Crossings Pub & Eatery
07.2023 - Current
Sales Representative/Coaching Integrator
Oakstellar Agency Ltd
05.2023 - Current
Line Cook
Crossings Pub & Eatery
08.2022 - 07.2023
Grounds Maintenance Worker
Angelstone Tournaments
06.2021 - 09.2021
Bachelor of Arts - Catholic Studies And French
King's University College At Western University
High School Diploma -
Mother Teresa Secondary Catholic School
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