Kebin Felipe Melo Saavedra
Hamilton,Canada
Summary
Dedicated Volunteer with extensive experience in diverse outreach initiatives and community engagement. Demonstrates a compassionate approach combined with a proactive drive to support local populations. Possesses comprehensive knowledge of community resources and excels in meeting challenging demands effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Welcome Inn Community Centre
Hamilton, Canada
06.2024 - Current
- Conducting a short interview with each person who is interested in receiving food for free (food bank), I am in charge of uploading each of their data to the system and offering them a list of the products we have available to give them
- Achievements: Offering them great customer service, always smiling and trying to be nice to each and every person in need, trying to give them a good day
Customer Service Cashier
Lola Latin Grocery
Hamilton, Canada
06.2023 - Current
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Managed merchandise catalog and corresponding pricing details.
- Facilitated the development of customized recipes aligned with clients' choices.
- Provided excellent customer service by helping customers locate items they were looking for.
Cleaner
Hudson's Bay
, Canada
06.2024 - 08.2024
- Collect trash and recyclables from designated areas throughout the facility
- Operate a combined vacuum and mop machine to clean various floor surfaces
- Manually pick up trash and debris from floors to maintain cleanliness
Runner
Mesa Restaurant
Hamilton, Canada
01.2024 - 05.2024
- Make food and drink recommendations to customers based on their preferences
- Delivered food to customer tables in a timely manner
- Memorized seating charts to ensure food is accurately distributed to customers
- Achievements: Serve more than 10 clients in a row on busy days such as the super crawl
- Achievements: Working under pressure systematically serving multiple clients for hours on holidays
Education
Certificate - English as a Second Language, Corporate Business English
Business English Institute
Colombia01.2022
Bachelor of Science -
Liceo Moderno Isaac Newton
Madrid, Cundinamarca, Colombia01.2018
Bachelor of Business Management -
Madrid, Cundinamarca, Colombia01.2018
General Arts and Science - English for Academic Purposes (International) program
Mohawk College
Hamilton, ONSkills
- Effective Communication
- Effective Team Collaboration
- Self-Starter
- Flexible Problem-Solving
- Conflict Management
- Team Leadership
- Analytical Problem-Solving
- Effective Time Management
- Effective Multi-Tasking
- Software Competency
- Service Excellence
- Resilient Mindset
- Empathy and patience
References
Available upon request
Languages
- English
- Spanish
Certification
- Smart Serve
- CPR certificate
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Volunteer
Welcome Inn Community Centre
06.2024 - Current
Cleaner
Hudson's Bay
06.2024 - 08.2024
Runner
Mesa Restaurant
01.2024 - 05.2024
Customer Service Cashier
Lola Latin Grocery
06.2023 - Current
Certificate - English as a Second Language, Corporate Business English
Business English Institute
Bachelor of Science -
Liceo Moderno Isaac Newton
Bachelor of Business Management -
General Arts and Science - English for Academic Purposes (International) program
Mohawk College
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