Felipe Becerra
Vaughan,ON
Summary
Goal-oriented Territory Sales Manager with a track record of exceeding goals and achieving sales quotas. Dedicated to maintaining a high level of personal product knowledge and skillfully influencing consumer buying habits. Demonstrates sound judgment and establishes goals to meet aggressive targets.
Overview
6
6
years of professional experience
Work History
Territory Sales Manager
Humble & Fume
09.2022 - 06.2024
- Manage and develop a designated sales territory, consistently exceeding sales targets and increasing revenue by 20% annually.
- Conduct regular market analysis and competitor research to identify new business opportunities, resulting in acquiring key accounts and a 15% customer base expansion.
- Build and maintain strong relationships with clients and distributors, providing exceptional customer service, resolving issues promptly, and ensuring high levels of customer satisfaction.
- Develop and execute strategic sales plans and marketing campaigns to promote products and drive sales growth within the territory.
- Collaborate closely with cross-functional teams, including marketing, product development, and customer support, to align business strategies and enhance overall sales performance.
Parts Advisor
Humberview Volkswagen
10.2021 - 08.2022
- Manage inventory, order parts, and record transactions through dealer management system software.
- Provide exceptional customer service by assisting customers with inquiries, resolving problems, and finalizing parts sales.
- Ensure accuracy in receiving and stocking incoming merchandise, as well as matching parts with customer vehicles based on make, model, and year.
Subcontractor
Terranze-Helpers for You Inc
Toronto, ON
08.2020 - 08.2021
- Provide restoration services for structures damaged by fire, mold, water, and weather.
- Perform tasks such as water extraction, carpet/floor drying and cleaning, mold and mildew remediation, and debris removal.
- Demonstrate proficiency in various trades, including plumbing, heating, electrical, framing, drywall, roofing, siding, painting, and ductwork.
Warranty Administrator
Mercedes Benz Downtown
Toronto, ON
02.2018 - 07.2020
- Communicate professionally with customers, addressing their concerns and gathering the necessary information for decision-making.
- Utilize CDK/EVA Software to ensure accurate and timely processing of warranty parts.
- Maintain detailed records of service actions and customer information, and stay up-to-date on factory announcements and recalls.
- Process warranty paperwork, reconcile deliverables, and collaborate with accounting staff to pursue payments.
Education
Diploma - Business – Marketing
George Brown College
Toronto, ON01.2011
Bachelor of Science - Marketing and Advertising
University Politecnico Grancolombiano
Bogota, Colombia01.2008
Skills
- Sales and Negotiation Skills
- Relationship Building
- Analytical and Problem-Solving Skills
- CRM Software
- Communication and Presentation
- Territory and account management
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Territory Sales Manager
Humble & Fume
09.2022 - 06.2024
Parts Advisor
Humberview Volkswagen
10.2021 - 08.2022
Subcontractor
Terranze-Helpers for You Inc
08.2020 - 08.2021
Warranty Administrator
Mercedes Benz Downtown
02.2018 - 07.2020
Diploma - Business – Marketing
George Brown College
Bachelor of Science - Marketing and Advertising
University Politecnico Grancolombiano
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