Felicity Nyarko
Toronto,ON
Summary
I believe my diverse educational background in accounting and budgeting, marketing and customer service coupled with my extensive work experience in both related and non-related fields makes me a well-suited candidate for this position.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
SoftMoc
Etobicoke, ON
07.2018 - 10.2020
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Sales Associate and Cashier
Victoria's Secret
Etobicoke , ON
07.2017 - 07.2018
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Processed POS transactions, including cash and credit purchases or refunds.
Receptionist
St. Marcellus Catholic School
Etobicoke, ON
01.2012 - 06.2013
- Greeted visitors and accepted deliveries
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Corresponded with teachers and parents through email and phone calls.
- Organized student documents and files
Education
BBA - Business Management
Ryerson University
Toronto, ON06.2022
High School Diploma -
Michael Power/St. Joseph High School
Toronto, ON06.2017
Skills
- Exceptional Customer Service
- Ability to Work Alone or With a Team
- Professional Demeanor
- Organized and Punctual
- Goal Driven
Certification
- First Aid/CPR Certified
Timeline
Sales Associate
SoftMoc
07.2018 - 10.2020
Sales Associate and Cashier
Victoria's Secret
07.2017 - 07.2018
Receptionist
St. Marcellus Catholic School
01.2012 - 06.2013
BBA - Business Management
Ryerson University
High School Diploma -
Michael Power/St. Joseph High School
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