Feliciano Ruiz
8641 Westminster Ave, Apt H
Summary
Dynamic professional with extensive experience at Whole Foods Market Inc, excelling in training delivery and customer service. Proven ability to enhance team performance through effective training materials and cross-training initiatives. Strong leadership skills foster collaboration and drive operational excellence, ensuring high customer satisfaction and efficient team dynamics.
Overview
7
7
years of professional experience
Work History
Team Trainer
Whole Foods Market Inc
Huntington Beach, CA
08.2025 - Current
- Created training materials and resources to support team members in enhancing product knowledge.
- Worked with management to pinpoint areas for employee development and performance enhancement.
- Tracked and assessed training effectiveness, applying feedback for ongoing improvement.
- Helped schedule training sessions to maximize resource allocation and participation.
Team Member
Whole Foods Market Inc
Huntington Beach, CA
09.2023 - 08.2025
- Provided exceptional customer service by responding to inquiries and resolving issues efficiently.
- Assisted team members in maintaining cleanliness and organization throughout the store.
- Aided in managing inventory processes to guarantee accurate stock levels and proper product placement
- Maintained clean, organized, and safe work areas to enhance efficiency and team safety.
- Adapted quickly to learn all required tasks to improve performance.
- Built strong collaborative relationships with coworkers and supervisors.
- Approached all tasks with a productive and efficient mindset.
- Operated various stations to ensure optimal coverage and meet production objectives.
- Handled and resolved customer complaints with professionalism and courtesy.
- Fostered a positive work atmosphere by consistently exhibiting professionalism, adaptability, and strong interpersonal abilities.
Rooms Coordinator
WorldMark by Wyndham
Anaheim, CA
04.2021 - 08.2023
- Assisted with room assignments and guest services to improve customer satisfaction.
- Supported reservation systems to maintain accurate bookings and prompt responses.
- Aided in onboarding new staff regarding operational protocols and customer service expectations.
- Communicated with housekeeping to verify room readiness and cleanliness.
Cashier
Del Taco
Westminster, CA
05.2019 - 08.2020
- Maintained cleanliness and order of workstations and dining areas.
- Provided assistance to customers with menu questions while promoting daily specials.
- Processed cash, credit, and digital payments while managing cash drawer accuracy.
- Supported team efforts to handle high-volume demands during peak hours.
- Addressed customer complaints promptly to improve satisfaction and loyalty.
- Welcomed customers entering the store and responded to their needs effectively.
Education
High School Diploma -
Valley Vista High School
Fountain Valley, CA07.2019
Skills
- Training delivery
- Cross-training skills
- Customer service
- Team leadership and supervision
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Team Trainer
Whole Foods Market Inc
08.2025 - Current
Team Member
Whole Foods Market Inc
09.2023 - 08.2025
Rooms Coordinator
WorldMark by Wyndham
04.2021 - 08.2023
Cashier
Del Taco
05.2019 - 08.2020
High School Diploma -
Valley Vista High School