Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Felicia Ikese Ogenyi

Business Manager/Tailoring
Winnipeg,MB

Summary

Highly-motivated employee with managerial and training skills desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Expert in Tailoring

Slik Creation Fashion House
Kaduna-Nigeria, Kaduna
01.1990 - 1994
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Small Business Manager

Just Look At Me Fashion
Jos-Nigeria, Plateau State
13/01/12 - 23/09/23
  • Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Drove high performance by developing team members.

Education

Bachelor of Science - Business Management

University of Jos
Nigeria
03-2006

Skills

  • Organizational Skills
  • [Area of Certification] Certified
  • Active Listening
  • Maintenance & Repair
  • Teamwork and Collaboration
  • Leadership
  • Customer Relations
  • Microsoft Office
  • Training & Development
  • Time Management
  • Critical Thinking

Affiliations

  • Developing business management goals and objectives that tend to growth and prosperity
  • Designing and implementing business plans and strategies to promote the attainment of goals
  • Ensuring that the company has the adequate and suitable resources to complete its activities.
  • Bringing up training programs to ensure up to standard customer satisfaction.

Timeline

Expert in Tailoring

Slik Creation Fashion House
01.1990 - 1994

Small Business Manager

Just Look At Me Fashion
13/01/12 - 23/09/23

Bachelor of Science - Business Management

University of Jos
Felicia Ikese OgenyiBusiness Manager/Tailoring