Summary
Overview
Work History
Education
Skills
Timeline
Generic
FELICIA VAUGHAN

FELICIA VAUGHAN

EDMONTON,ALBERTA

Summary

Versatile Shipping Coordinator offering administrative experience in both corporate and non-profit office environments. Resourceful and accomplished in Customer Service with extensive office operations and personnel organization expertise. Dedicated and focused. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Energetic with over 15 years experience in high level executive support roles. Strong and exceptional work ethics. Organized and Professional. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Managing Director

Worldwide Freight & Cargo Service
10.2016 - 07.2023
  • Processed all documentation for both import and export of cargo, Brokerage
  • Created and processed all waybills, Bills of lading and invoices for clients
  • Arranged for customs clearance & delivery of cargo
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored office workflow and administrative processes to keep operations running smoothly.

Senior Shipping Coordinator

Robulk Agencies Inc
04.2003 - 07.2016
  • Was responsible for all imports inclusive of Customer Service.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Reviewed order data to verify transactions and shipping dates.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Collaborated with internal departments to verify customer satisfaction and order accuracy.
  • Processed required paperwork to expedite handling of shipped and received goods.

Education

High School Diploma -

Alexandra Secondary School
Barbados
07.1987

Skills

  • Meticulous attention to detail
  • Time Management
  • Strong
  • Enthusiastic
  • Team worker
  • Records Organization and Management Client Relationships
  • Administrative Support
  • Oversee Administrative Functions

Timeline

Managing Director

Worldwide Freight & Cargo Service
10.2016 - 07.2023

Senior Shipping Coordinator

Robulk Agencies Inc
04.2003 - 07.2016

High School Diploma -

Alexandra Secondary School
FELICIA VAUGHAN