Felicia Sewap
Summary
Versatile and results-driven professional with experience at Rachel's Rovers, adept in dog handling and medical reception. Excelled in multitasking and organization, enhancing client satisfaction and operational efficiency. Demonstrated exceptional communication skills and environmental awareness, contributing to a 20% growth in client base through effective marketing and high-quality service. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Dog Walker/Pet Sitter
Rachel's Rovers
06.2024 - 08.2024
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health.
Dog Walker/Pet Sitter
Rachel's Rovers
03.2023 - 08.2023
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
- Provided dogs with exercise and fresh air to promote dog health.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Greeted pet owners warmly to build trust and create lasting relationships.
- Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.
- Monitored health of pets during walks, reporting any concerns or changes in behavior to owners promptly.
- Monitored weather conditions before walks to avoid dangerous temperatures for dogs.
- Safeguarded client homes while picking up or dropping off pets, ensuring doors were locked upon departure.
- Administered medication to pets as required, ensuring adherence to health protocols.
- Managed scheduling and route planning to accommodate multiple clients efficiently.
- Resolved behavioral issues with pets through consistent and positive reinforcement techniques.
- Expanded client base through effective word-of-mouth and social media marketing.
- Followed pet care instructions for dietary needs and medication regimens.
- Gave medication to pets following guidelines from owners.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
Medical Office Assistant
Big River First Nation
02.2023 - 05.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Used EMR to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Managed the efficient flow of medical records by confirming accuracy, scanning documents into the EHR system, and securely storing physical copies.
- Performed various administrative tasks by filing, copying and faxing documents.
Custodian
Dakota Dunes Casino
06.2022 - 02.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Stock Filler
Canadian Tire
04.2022 - 07.2022
- Participated in annual inventory counts, improving data accuracy for management decision-making processes.
- Reduced stock discrepancies by conducting regular inventory audits and updating system records accordingly.
- Supported sales goals by ensuring high-demand items were consistently stocked and easily accessible for customers.
- Maintained updated knowledge of product offerings to provide accurate information to customers upon request.
- Implemented better labeling practices on shelves for enhanced item visibility and easier identification for both staff and customers alike.
- Collaborated with team members to complete restocking tasks quickly, improving store presentation and efficiency.
- Coordinated with other departments to address any cross-functional stocking needs, fostering a collaborative work environment.
- Answered customer questions and provided detailed product information.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
COVID-19 Data Entry Staff Member
James Smith Health Clinic
01.2022 - 04.2022
- Optimized resource allocation during pandemic response efforts with accurate record maintenance for vital supplies such as PPE inventory.
- Corrected and modified inaccurate files and records.
- Viewed and verified confidential or private information.
- Maintained patient confidentiality and adhered to strict HIPAA regulations while managing sensitive health records.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Assisted in monitoring trends and patterns in COVID-19 cases by consistently maintaining accurate records of testing outcomes.
- Transferred data from written records, interviews and paper formats via computer, recorders or scanners.
COVID-19 Screener
James Smith Health Clinic
04.2020 - 01.2022
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Played a vital role in tracking community infection rates through diligent reporting of positive cases to relevant public health authorities.
Cast Member
Cineplex Cinemas
11.2019 - 03.2020
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
Education
Registered Massage Therapy
Axiom Career College
Saskatoon, SK06.2025
No Degree - Kinesiology
University of Regina
Regina, SKHigh School Diploma -
Kinistino School
Kinistino, SK06.2018
Athol Murray College of Notre Dame
Wilcox, SKSkills
- Honest and Trustworthy
- Punctual and Reliable
- Excellent Communication
- Pet Sitting
- Flexible Schedule
- Schedule Management
- Dog Handling
- Environmental awareness
- Multitasking and Organization
- Computer Skills
- Medical Reception
- Medical Terminology
Languages
English
Native or Bilingual
Traveling, Camping, Fishing, Sports,
I love to travel when i can, i am slowly crossing places off my bucket list year by year. A couple of my favorite places i have been to are New York City, New York, Vancouver, British Columbia Vancouver Island, BC, Sydney, Nova Scotia.
My Family and I try go camp every year at the lake we've been traveling to since i was 1, which is Wading Bay, SK. It is about 20 minutes north of La Ronge, SK. The fishing lake we also go to is Stanley Mission which is about another 45 min north of Wadin Bay.
I grew up an athlete, playing soccer, volleyball, golf, softball, ultimate frisbee, track and field and hockey. During my time in middle school and high school i leaned toward focusing on Hockey, i played hockey for 22 years. Hockey took me traveling to places I've never been, i have played on numerous teams throughout my career. I had chances to go to university and college for hockey but i was more worried about my studies and school. I do still currently play hockey, i play in a rec league called the ASHL here in Saskatoon to keep me busy when i am not working or worrying about school.
Timeline
Dog Walker/Pet Sitter
Rachel's Rovers
06.2024 - 08.2024
Dog Walker/Pet Sitter
Rachel's Rovers
03.2023 - 08.2023
Medical Office Assistant
Big River First Nation
02.2023 - 05.2023
Custodian
Dakota Dunes Casino
06.2022 - 02.2023
Stock Filler
Canadian Tire
04.2022 - 07.2022
COVID-19 Data Entry Staff Member
James Smith Health Clinic
01.2022 - 04.2022
COVID-19 Screener
James Smith Health Clinic
04.2020 - 01.2022
Cast Member
Cineplex Cinemas
11.2019 - 03.2020
Registered Massage Therapy
Axiom Career College
No Degree - Kinesiology
University of Regina
High School Diploma -
Kinistino School
Athol Murray College of Notre Dame
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