Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Felicia Richardson

San Francisco

Summary

Dedicated professional with 30 years of efficient healthcare experience. I am seeking to obtain a position that will enable me to utilize my coding expertise, strong organizational skills, background, and ability to work with people in a professional setting.

Overview

21
21
years of professional experience
4
4
Certifications

Work History

Cardiac Monitor Technician

UCSF Saint Mary's
San Francisco
01.2025 - Current

Monitored and interpreted 35+ cardiac rhythms and DSAT in a clinical setting using advanced telemetry systems, EPIC, to ensure accurate, real-time patient assessment. Reviewing and analyzing patient data trends in patients' vitals over time in order to detect abnormalities early on. Performing discharged reports of patients from the system through a strong understanding of clinical workflows and medical documentation review.

Monitor Technician Step Down ICU

Sutter Health Mills of Burlingame
Burlingame
06.2023 - 11.2025

Responsible for overseeing and providing interpretation of cardiac rhythms of 36 patients while monitoring under direct supervision. Communicate changes or dysrhythmias to the appropriate care team according to policy and procedure.

Maintain strict confidence in all patient PHI while ensuring that routine and priority tasks are completed. Maintaining equipment and understanding the knowledge of cardiac drugs and drips.

This includes training ICUSD/Med Surg Overflow nurses and staff for the relief of the monitor technician position.

Heart Monitor Technician

Vital Connect
San Jose
05.2022 - 03.2023

Responsible for monitoring cardiac rhythms by reviewing and analyzing patients' daily notifications of arrhythmias. Interpreting and identifying EKG strips for any significant changes in cardiac rhythms by notifying the patient and facility through personal contact.

Provided notification reports for reviews before data submission to the physician. Reviewing the cardiology data for cumulative information on inpatient and outpatient Holter monitor duration cycles to create a report.

Maintained HIPAA protocol to ensure patient confidentiality from data breach while following all company and departmental policies and procedures.

Collaborated effectively with an interdisciplinary team to deliver quality patient care. Understanding data reporting with other physicians to obtain the performance input data entry. Worked successfully with a diverse group of co-workers to accomplish goals, develop solutions, meet deadlines, and perform other duties and responsibilities as assigned.

Dialysis Tech / Admit Administrative Coordinator

DaVita Dialysis
Union City
06.2008 - 08.2021

Responsible for overseeing the treatment of patients with renal failure. Including assessment, evaluation, and monitoring of vital signs. Documented pertinent pre- and post-clinical observations of patients with renal failure. Including assessment, evaluation, and monitoring of vital signs. Performed laboratory tests as needed. Demonstrated knowledge of basic life support procedures during patient emergencies. Provide ICD-10 and CPT codes for new patient encounters, and released medical records, along with performing input data entry into computer software. This also entailed sorting data, scanning, copying, and distributing emails to key stakeholders.

Medical Coder

Kaiser Permanente
West Los Angeles
06.2005 - 09.2007

Audited outpatient and inpatient medical records documentation to ensure the accuracy of CMS Medicare Risk Adjusted Diagnosis patients for the Department of Encounter Coding System (ECS). Coded hand-printed diagnosis from encounter coding records, and entered diagnosis into the regional database system. Identified missed opportunities for those Medicare Risk HCC codes that were documented but not recorded. Reviewed data mining reports of patients' chronic diseases and reviewed the system to see if the physician reported a diagnosis for each year.

Assisted the Population Care Management pharmacy technician team in reviewing charts to assist primary care physicians in capturing the chronic diseases of their patients, while also supporting the Medicare Risk documentation initiatives.

Logged and documented missed opportunity trends for coding education, followed up with the physicians/providers.

Educated physicians and providers on the outcome of their HCC audit results.

Education

Associate of Science - Health Information Technology

City College of San Francisco
San Francisco, CA
05-2014

Skills

  • HIPAA compliance
  • Clinical documentation
  • Medical terminology
  • Certified EKG technician
  • Patient data analysis
  • EPIC charting

References

References available upon request.

Certification

American Health Information Management Association (AHIMA)

Timeline

Cardiac Monitor Technician

UCSF Saint Mary's
01.2025 - Current

Monitor Technician Step Down ICU

Sutter Health Mills of Burlingame
06.2023 - 11.2025

Heart Monitor Technician

Vital Connect
05.2022 - 03.2023

Dialysis Tech / Admit Administrative Coordinator

DaVita Dialysis
06.2008 - 08.2021

Medical Coder

Kaiser Permanente
06.2005 - 09.2007

Associate of Science - Health Information Technology

City College of San Francisco
Felicia Richardson