Felicia Madrid

• Provide non-medical assistance and companionship to individuals in need, helping them maintain independence and quality of life within their homes and communities. Key responsibilities include offering emotional support, engaging clients in conversation and activities, assisting with daily living tasks like meal preparation and light housekeeping, accompanying clients to appointments or outings, and observing and reporting any changes in their well-being. The role also involves promoting safety, dignity, and social engagement while working collaboratively with care teams and families.

Provided comprehensive care including grooming, hygiene, toileting, and feeding. Assisted with ambulation, transportation, and medication administration while adhering to physician's orders.

Adept at medical monitoring, supporting skill development in communication, problem-solving, and decision-making, and helping clients access community resources such as job coaching and recreational activities. Strongly advocated for client rights, working with employers to tailor job duties.

Transferred data from paper to digital formats and reviewed it for accuracy and completeness. Operated office equipment, managed databases, and performed clerical tasks with high attention to detail.

Handled customer inquiries, processed shipments, and maintained confidentiality with minimal supervision. Adept at communicating with customers, carriers, and suppliers, and ensuring accurate shipping and receiving documentation.