Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Felicia Jimenez

Grand Terrace,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Assistant

Daycare, Home Daycare
2008.10 - 2022.08

Designed monthly activity schedules to balance play, rest and learning time.

Promoted learning and social development through structured and unstructured playtime.

Modeled appropriate activities and positive behavior management.

Encouraged child involvement in classroom experiences and group interaction.

Library Assistant

San Bernardino County Library
2022.08 - 2022.12
  • Helping library visitors find the right reference materials.
  • Signing up visitors for their own library card.
  • Charge and renew materials.
  • Answer telephones and take messages.
  • Weed collection of worn-out and obsolete materials as necessary.
  • Maintain records.
  • Teach patrons how to use library resources.
  • Maintain computer databases used to locate library materials.
  • Perform routine clerical tasks such as answering phones and organizing files.
  • Loan library materials to patrons and collect returned materials.
  • Sort and reshelve returned books, periodicals, and other materials.
  • Catalogue and maintain library materials.

Payroll Office Assistant

San Bernardino County
2022.12 - 2023.04
  • Collecting and verifying timesheets.
  • Entering employee information and payroll data into the system.
  • Answering employees' questions and concerns regarding payroll.
  • Calculating payable hours, commissions, bonuses, taxes, and deductions.
  • Processing new employees, promotions, and terminations.
  • Issuing statements detailing earnings and deductions.
  • Investigating and resolving payroll discrepancies.
  • Maintaining and updating payroll records.
  • Preparing periodic payroll reports.
  • Fingerprint and take badge photos for new employees, promotions, and transfers.
  • Collect, enter, process, sort, and tabulate information according to departmental process and procedure.
  • Answer o telephones, take and relay messages and/or receive visitors.
  • Provide general information, instruction and assistance regarding programs and services to the public and other employees; answer questions regarding specific departmental procedures and practices; provide information over the telephone and make appointments.
  • Request and accept records and other information from a variety of sources. Input and maintain data into various database programs; post information from various reports and documents to appropriate records.
  • Audit and verify documents and other records for a variety of purposes to include accuracy, legality, and consistency.
  • Operate a variety of office equipment such as computers , calculators, fax, copier, information and image management systems, copiers, sorters, viewers and other office machines to enter and retrieve data, produce and/or process.
  • Maintain manual and computerized alphabetical, numerical or subject matter files; sort and file a wide variety of documents, records and similar media; pulls material from files; purges files as needed or scheduled.
  • Receive and issue receipts for a variety of fees and cash payments, and distributes payments to proper area.
  • Schedule appointments and meetings for individuals and groups.
  • Assists in the training of other staff members as needed.
  • Store and distributes office supplies.
  • Prepare, compose, type or assemble information into proper form from outlined instructions or established procedures including letters, forms, records and reports from rough drafts, marginal notes or verbal instruction.
  • Receive, sort and distribute mail.

Lead Payroll Office Assistant

San Bernardino County
2023.04 - Current
  • Supervises and reviews the work of eight Office Assistants.
  • Plans, organizes, schedules and assigns the day to day clerical support operations of the office; establishes work sequence, priorities, deadlines, and work standards; estimates supply, staff and equipment requirements.
  • Identifies training needs and plans training programs; may develop training curricula and prepare training materials.
  • Reviews work products prepared and processed by unit/section for accuracy and compliance with County policy.
  • Assists in developing, revising and implementing new or revised procedures, forms and office systems; coordinates clerical services with other departmental operations.
  • Maintains records of workload and personnel information; prepares operational, narrative and statistical reports.
  • Researches data, laws, regulations and policies, and explains and interprets same to the public, employees, supervisors and others; handles unusual or difficult problems referred by subordinates.
  • Operates computer and applicable software and a variety of other office machines to enter and retrieve a variety of data and to produce and/or process a variety of materials.
  • Composes correspondence, and compiles information for reports, budget justifications, special projects and studies; prepares manuals on office procedures and instructs clerical staff in their use.
  • Supervises the preparation of narrative, statistical, legal and other reports, forms or correspondence.
  • Sets up and maintains indexing and filing systems, record keeping procedures and systems and office procedures; directs the storing, retrieving and purging of information in automated or manual filing systems.
  • Performs mathematical calculations; computes statistics and receives and issues receipts for cash; prepares purchase orders and requisitions; checks and maintains appropriate records.
  • Reviews the preparation of, or processing of a variety of complex documents, calendars, legal orders, forms, correspondence and other material; functions as an authoritative source of information on regulations, rules, department policy, and guidelines; updates knowledge through reading, training, meetings or briefings.
  • Orders and/or supervises ordering of supplies and supervises tracking of supplies and equipment.
  • Projects budget, equipment and staff needs.
  • Serves as the authoritative source of information on the intent, coverage, and content of instructions, guides, precedents and regulations.
  • Conducts special studies relating to the development and implementation of office clerical operations, policies and procedures.
  • Updates staff of changes in laws and procedures and ensures compliance.

Education

High School Diploma -

Redlands East Valley High School
Redlands, CA

Office Assistant Certificate

Riverside City College
Riverside, CA

Skills

  • Microsoft Office (Word, Excel, PowerPoint, Outlook, and Google Drive)
  • Compose, key, and enter data into computer using keyboard.
  • Prepare correspondence (including labels and envelopes), bills, statements, receipts, and copy information from one record to another.
  • Proofread records or forms.
  • Excellent written, verbal, and non-verbal communication skills.
  • Create properly formatted and grammatically correct business documents.
  • Answer telephones, and convey messages.
  • Demonstrate familiarity with fundamental aspects of computer technology.
  • Team Bonding
  • Schedule Management
  • OnGuard Badge System
  • Idemia Livescan (Fingerprint) System
  • BioMetric Livescan (Fingerprint) System

Certification

Riverside City College- Riverside, CA

Office Assistant Certificate

Completed 10-credit certificate program. Focused on skills to perform routine clerical duties with knowledge of office systems and procedures.


Timeline

Lead Payroll Office Assistant

San Bernardino County
2023.04 - Current

Payroll Office Assistant

San Bernardino County
2022.12 - 2023.04

Library Assistant

San Bernardino County Library
2022.08 - 2022.12

Assistant

Daycare, Home Daycare
2008.10 - 2022.08

High School Diploma -

Redlands East Valley High School

Office Assistant Certificate

Riverside City College

Riverside City College- Riverside, CA

Office Assistant Certificate

Completed 10-credit certificate program. Focused on skills to perform routine clerical duties with knowledge of office systems and procedures.


Felicia Jimenez