Felicia Guajardo
West Sacramento,CA
Summary
A results-driven Sterile Processing Technician with over 10 years of customer service experience and over two years in medical equipment handling and patient care. Proven ability to plan and organize workflows to consistently meet established turnaround times and deadlines. Highly skilled in decontamination, infection control, and using instrument tracking programs to ensure quality and compliance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sterile Processing Tech 1
UC Davis Health 48X
03.2025 - Current
- Demonstrated high attention to detail and thoroughness when working with cleaning and disinfection products to ensure timely and accurate work. Utilized Sterile Processing programs and computers, including instrument tracking software, email, and word processing, to manage tasks efficiently.
- Maintained satisfactory level of performance by working independently to complete projects in timely, qualitative, and productive manner. Collaborated with internal and external customers, coworkers, and hospital staff in professional and service-oriented manner.
PSR II
UC Davis Health
04.2024 - 03.2025
- Managed patient communications by answering 70 plus phone calls daily, scheduling appointments, and rescheduling patients with various providers.
- Ensured patient eligibility by running various insurance plans, including Medi-Cal, Medicare, HMO, and PPO plans.
- Verified correct insurance information and checked the status of referrals and authorizations to schedule appointments with the proper providers.
Medical Equipment Delivery Driver
Med One Group
Sacramento, CA
11.2022 - 04.2024
- Ensured efficient medical equipment transport and setup, minimizing downtime for healthcare providers.
- Implemented meticulous disinfection protocols, including inspection, disassembly, reassembly, and sterilization of clinic equipment, enhancing patient safety and regulatory compliance.
- Coordinated with medical staff to streamline equipment delivery and return, which improved operational efficiency.
- Maintained warehouse cleanliness and order, contributing to faster equipment turnaround times.
- Operated light trucks to deliver loads as far as 100 miles from home location.
Delivery Associate/Dispatcher
TASC CONSULTING SERVICES LLC.
Sacramento, CA
12.2021 - 10.2022
- Coordinated with drivers and dispatchers to optimize delivery routes, enhancing efficiency and reducing delays.
- Assigned and balanced workloads using various systems to ensure timely and accurate deliveries.
- Maintained precise delivery logs, contributing to a 98% performance metric for on-time delivery.
CHILD DEVELOPMENT ASSISTANT
SAN JUAN UNIFIED SCHOOL DISTRICT
Sacramento, California
09.2013 - 01.2020
- Supported teaching staff in planning and organizing classroom and outdoor activities, enhancing student engagement.
- Maintained a clean, safe, and healthy environment, ensuring compliance with school policies and procedures.
- Implemented developmentally appropriate activities that enhanced the cognitive and motor skills for over 30 children daily.
Education
Sterile Processing Technician -
U.S. Career Institute
Fort Collins, CO07.2024
American Heart Association, BLS Certification -
American Heart Association
Sacramento, CA02.2024
GED -
GED Testing Service
Sacramento, CA03.2017
Skills
- HIPAA compliance
- Decontamination
- Infection Control
- Medical Terminology
- Quality Control
- Reprocessing
- Team collaboration
- Time Management
- Attention to Detail
- High-level disinfection
- Quality assurance
- Tray preparation
- Assembly and packaging
Certification
Certified Registered Central Service Technician
(CRCST)
ID #665334 (exp. 06/30/2026)
Timeline
Sterile Processing Tech 1
UC Davis Health 48X
03.2025 - Current
PSR II
UC Davis Health
04.2024 - 03.2025
Medical Equipment Delivery Driver
Med One Group
11.2022 - 04.2024
Delivery Associate/Dispatcher
TASC CONSULTING SERVICES LLC.
12.2021 - 10.2022
CHILD DEVELOPMENT ASSISTANT
SAN JUAN UNIFIED SCHOOL DISTRICT
09.2013 - 01.2020
Sterile Processing Technician -
U.S. Career Institute
American Heart Association, BLS Certification -
American Heart Association
GED -
GED Testing Service
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