Felicia Chew Hubert
Carleton Place,Ontario
Summary
Hardworking and passionate High School Graduate with strong organizational skills eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Employee Service Representative
Tim Hortans
01.2023 - Current
- Set challenging goals and helped team work together to accomplish all objectives.
- Enhanced customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Maintained safety standards by properly handling food, drinks and adhering to sanitation guidelines.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Retail Associate
Whatever Customs Inc.
08.2021 - 12.2022
- Handled POS system
- Answered questions about store policies and addressed customer concerns.
- inventory counts
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Waitress
The Eataria Unlimited
02.2022 - 09.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma -
Carleton Place High School
Carleton Place, ON06.2022
Skills
- Written and Verbal Communication
- Creativity and Innovation
- POS System Operations
- Teamwork and Collaboration
- Complaint resolution
- Multitasking
- Time Management
Accomplishments
- Carleton Place High School Honor Roll certificate (2020, 2021)
- High School Grade 12 Diploma
Certification
- WHMIS Certification (September 2021)
- Worker Health and Safety Awareness in 4 Steps (September 2021)
- Smart Serve (May 2022)
- Standard First Aid CPR AED level (C) (February 2022)
Timeline
Employee Service Representative
Tim Hortans
01.2023 - Current
Waitress
The Eataria Unlimited
02.2022 - 09.2022
Retail Associate
Whatever Customs Inc.
08.2021 - 12.2022
High School Diploma -
Carleton Place High School
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