Summary
Overview
Work History
Education
Skills
Relevant Professional Experience
Timeline
Generic

Felicia Baker

Shingletown

Summary

I am an outgoing person who likes helping people, and I have a wide variety of sales experience that includes an eclectic array of styles.

Overview

27
27
years of professional experience

Work History

Broker/advertise Mercandise

Vernon Musser
09.2023 - Current
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
  • Revamped pricing structure and monitored inventory levels.
  • Posted merchandise online and in social media platforms.

Housekeeping and Yardwork

Self-employeed
04.2021 - Current
  • Ensured timely adherence to agendas set by clients.
  • Documented all customer transactions and service-related payments.
  • Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
  • Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Ensured safe usage of gardening equipment.
  • Trimmed bushes, mowed lawns, edged lawns, and weeded gardens.
  • Beautified and Maintained outside areas.

One and One Tutoring

Zack Repp
09.2019 - Current

Waitress

Various
02.2002 - 10.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Instructional Assistant

Shasta County Office of Education
12.1997 - 08.2010
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.
  • Supported student learning objectives through personalized and small group assistance.
  • Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
  • Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
  • Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
  • Implemented behavior management techniques to maintain a positive and focused learning environment.
  • Participated in professional development opportunities, staying current on best practices in education and instructional support.
  • Maintained safety and security by overseeing students in recess environments.
  • Promoted a culture of respect and inclusion within the classroom, fostering positive relationships among students from diverse backgrounds.
  • Contributed to a positive and collaborative school culture by actively participating in staff meetings, committees, and professional learning communities.
  • Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
  • Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Enhanced student comprehension by utilizing multimedia resources and interactive activities in lesson plans.
  • Assisted in collecting and analyzing data from various assessments to identify trends that informed future instruction planning.
  • Collaborated with classroom teachers to design engaging lessons that aligned with state standards and curriculum objectives.
  • Provided feedback on student work samples allowing teachers to better understand strengths and areas for improvement.
  • Provided performance feedback to help students understand strengths and areas for improvement.
  • Coordinated with other instructional assistants to ensure consistent implementation of classroom procedures and expectations across all subjects.
  • Assisted educators in planning and executing field trips that reinforced curriculum content while providing hands-on learning experiences for students.
  • Managed classroom materials inventory, ensuring necessary supplies were available for daily lessons and activities.
  • Communicated regularly with parents regarding their child''s academic performance and any areas requiring additional support or intervention.
  • Supported the integration of technology into the classroom, increasing student engagement and facilitating individualized learning experiences.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Participated in parent-teacher conferences, offering insights and suggestions to support student success at home and school.
  • Enhanced student motivation by recognizing and celebrating their academic achievements and milestones.
  • Assisted in creation of lesson plans, focusing on innovative teaching methods to enhance student comprehension.
  • Enhanced student engagement by developing interactive learning activities tailored to individual learning styles.
  • Supported students in developing effective study habits, leading to more self-sufficient learning.
  • Participated in professional development workshops to stay current with educational best practices.
  • Implemented strategies to maintain safe and respectful learning environment, encouraging positive student behavior.
  • Monitored student progress, identifying and addressing areas of concern to prevent academic setbacks.
  • Conducted small group sessions on challenging topics, resulting in improved student understanding.
  • Increased student participation by incorporating hands-on learning experiences into lesson plans.
  • Assisted in adaptation of curriculum to meet diverse student needs, promoting inclusivity.
  • Fostered positive learning environment, implementing effective classroom management strategies.
  • Facilitated development of students' critical thinking skills through implementation of problem-based learning activities.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Handled class records for attendance, assignment grades and course participation scores.

Education

Human Services - Class Management, Health And Wellness, Socialwork,

Shasta College
Redding, CA
05.2025

Associate of Arts - General ED

Shasta Collrgr
Redding, CA
01.2007

Skills

  • Sales person
  • Door-to-door / cold calling
  • Outsides sales
  • Push/ hard selling
  • Demonstrative/party sales
  • Telemarketing
  • Making/selling my own product
  • Networking
  • Outgoing
  • Articulate
  • Personable
  • Organized
  • Tenacious
  • Motivated
  • Outstanding Verbal Skills
  • Clear Written Communications
  • An Established and Varied Network

Relevant Professional Experience

  • Sales Person, A Belief Supplemental Insurance & Aflac, Redding, CA, 01/01/05, 12/31/10, Made and sold my own art work and art work of the shoppe I worked out of.
  • Shot Girl, Rumors, Redding, CA, 01/01/00, 12/31/02, Hard Sales, Soliciting customers to purchase a high priced shot by using skill, charm and deal making tactics to encourage a purchase the customer might not have otherwise bought or originally had been interested in purchasing.
  • Apt Setter, Telemarketer, & Salesperson, Kurby Vacuumes, Redding, NV, 01/01/86, 12/31/88, Started by setting appointments; then worked on a calling lists to gather customers, via appointments; then worked up to-door-to-door, in home sales person responsible for demonstrating and promoting product and then closing the deal so, that financing could work out the details.
  • Sales Clerk, Varied, Redding, CA, 01/01/84, 12/31/85, Sales clerk, cashier, and customer returns for different companies such as Target, Levi's and Coach House Gifts, local gift shops, tourist shops, and inner mall booths. Help the customers, find and pick out merchandise, answer product questions, run cash register, use of suggestive counter sales, design display, and process customer returns while ensuring customer satisfaction.
  • In Home Sales, Party Light, Redding, CA, 01/01/07, 12/31/07, Be your own boss/ display in-home sales. Made all my own appointments through reward and self-growing network base. Responsible for: all party planning, scheduling, & hostess involvement; party preparation, party catches/encouragement, & display and demonstration of product {sales pitch}; ordering, paperwork, & check-backs on customer and hostess satisfaction; as well as, the booking and re-booking of future parties and the recruitment of sales people of my own.

Timeline

Broker/advertise Mercandise

Vernon Musser
09.2023 - Current

Housekeeping and Yardwork

Self-employeed
04.2021 - Current

One and One Tutoring

Zack Repp
09.2019 - Current

Waitress

Various
02.2002 - 10.2019

Instructional Assistant

Shasta County Office of Education
12.1997 - 08.2010

Associate of Arts - General ED

Shasta Collrgr

Human Services - Class Management, Health And Wellness, Socialwork,

Shasta College
Felicia Baker