Feker Sewalem-Adal

· Fulfilled multiple responsibilities, including guest assistance, and register duties.

· Assisted 20+ customers per day with returns and exchanges.

· Provided exceptional service to 150-250 customers per shift.

· Informed customers about all the latest sales, marketing campaigns, fundraisers, and special offerings.

· Processed cash and card payments.

· Managed day to day operations.

· Hired and trained employees on drinks preparation and proper use of equipment

· Coordinated with vendors and managed supplies needs as required

· Maintained updated records of daily, weekly and monthly revenue and expenses

· Nurtured friendly relationships with customers to increase loyalty and boost reputation

· Advised staff on best ways to resolve issues with clients and deliver excellent customer service

· Recommended policies, conducted market surveys, and evaluated potential areas for new development, industry affairs, and trade show participation

· Followed up with prospects throughout the sales process.

· Educated clients on the current real estate market and answered any questions they had.

· Generated lists of properties that were compatible with buyers’ needs and financial resources.

· Entered and maintained property listings.

· Greeting clients, answering the telephone, and making follow-up calls.

· Included helping children with homework, building relationships with them, and assisting them with activities that engaged their motor skills.

· Helped social workers with developing, organising, and conducting programs to prevent and resolve problems.

· Feeding, dressing and keeping the children active by doing some sport activities

· Worked as a teacher assistant in the placement and assisted the teachers and staff.

· Tutored the children with basic English