Feiyang Liu
Calgary
Summary
A highly motivated person with a passion for providing excellent customer service. Has strong organizational and time management skills with a thorough knowledge of all catering menus. Ability to work efficiently and multitask in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Sushi Chef
Sushi Ninja, Sushi and Kitchen
05.2023 - Current
- Created unique sushi rolls by combining fresh ingredients and traditional techniques.
- Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
- Maintained well-organized mise en place to keep work consistent.
- Maximized guest satisfaction with timely order completion during peak hours without compromising quality or presentation.
Fine Dining Server(Practicum)
The Highwood Kitchen+Bar
01.2023 - 04.2023
- Greeted patrons at assigned tables and promptly addressed questions and requests
- Wrote patrons' food orders on order slips or entered orders into computers for transmittal to kitchen staff
- Supported other servers, running food and refilling beverages to meet team goals
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
Restaurant Waiter
Skewer Hot Pot
07.2021 - 02.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Education
Hospitality and Tourism Mangagement -
The Southern Alberta Institute of Technology
Calgary, AB05-2024
Skills
- Quality assurance
- Food and beverage service
- Food preparation, plating, and presentation
- High adaptability to fast-paced environments
- Relationship building
- Workflow optimization
- Strong pressure resistance
- Customer service
Languages
Mandarin
English
Timeline
Sushi Chef
Sushi Ninja, Sushi and Kitchen
05.2023 - Current
Fine Dining Server(Practicum)
The Highwood Kitchen+Bar
01.2023 - 04.2023
Restaurant Waiter
Skewer Hot Pot
07.2021 - 02.2022
Hospitality and Tourism Mangagement -
The Southern Alberta Institute of Technology
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