FEI ZHANG
Waterloo,ON
Summary
Diligent and detail-oriented professional with a fervent passion for leveraging data to optimize business outcomes and enhance customer experiences.
Demonstrated expertise in troubleshooting and problem-solving drawn from diverse work experiences.
Thrives in high-pressure environments, showcasing exceptional time management skills.
Possesses strong technical acumen, proficient in multiple programming languages, and excels in data analytics and visualization
Overview
3
3
years of professional experience
Work History
Pension Assistant
University of Waterloo
05.2023 - 08.2023
- Streamlined monthly data processes, ensuring precise pension calculations.
- Prepared pension payment directions and reconciled benefit payments to pension fund statements.
- Conceived pension presentations and amassed evaluative feedback post-delivery.
- Inputted crucial data into designated forms, conducted routine audits on stored information, and safeguarded confidential documentation through systematic filing.
Operations Analyst
Medline Canada
08.2022 - 12.2022
- Designed bespoke reports and data visualizations tailored to bolster strategic decision-making.
- Delved into trend analysis, forecasting operational demands, and formulating proactive action plans.
- Masterminded and continually refined tracking tools, leveraging Excel to enhance data management and reporting.
Course and Technical Support Assistant
University of Waterloo
01.2022 - 04.2022
- Collaborated with supervisors to escalate and address professors inquiries or technical issues.
- Created Mathematics assessments and applications algorithmically using Maplesoft and Mobius Completed all emergency tasks assigned by supervisors.
- Documented support interactions for future reference.
Teaching Assistant Tutor
New Channel International Education Group
11.2020 - 06.2021
- Used Excel and educational administration systems to summarize and update student's information
- Communicated with parents to promote renewal (two times department best seller)
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Developed student confidence through positive reinforcement strategies.
Education
Bachelor's Degree - Mathematical Optimization
University of Waterloo
Waterloo, ON12.2025
Skills
- C / C
- JavaScript / CSS / HTML
- Microsoft Excel
- Data Visualization
- SQL
- Python
- R
- Data Modeling
Timeline
Pension Assistant
University of Waterloo
05.2023 - 08.2023
Operations Analyst
Medline Canada
08.2022 - 12.2022
Course and Technical Support Assistant
University of Waterloo
01.2022 - 04.2022
Teaching Assistant Tutor
New Channel International Education Group
11.2020 - 06.2021
Bachelor's Degree - Mathematical Optimization
University of Waterloo
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