Fehintoluwa Olaleye
Brampton,Ontario
Summary
Proven track record in enhancing customer satisfaction at Tim Hortons by implementing efficient order processing and maintaining high client retention rates. Adept in computer proficiency and teamwork, my experience at Multitechnics Global Services Ltd further honed my adaptability and problem-solving skills, contributing to streamlined operations and improved team productivity.
Overview
2
2
years of professional experience
Work History
Customer Service
Tim Hortons
10.2023 - 12.2023
- Increased client retention through excellent customer service and consistent followups.
- Streamlined order processing for faster customer service and increased satisfaction.
- Operated register to provide great customer service.
- Provided exceptional customer service, addressing concerns and answering inquiries promptly.
Intern
Multitechnics Global Services Ltd
09.2021 - 07.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Science - Computing Science And Mathematics
University of Alberta
Edmonton, AB04.2027
High School Diploma -
Chrisland High School
Nigeria07.2023
Skills
- Customer service and support
- Adaptability
- Effective customer service
- Fast Learner
- Time Management
- Computer proficiency
- Teamwork and collaboration
- Critical thinking
- Problem Solving
Languages
English
Limited Working
Timeline
Customer Service
Tim Hortons
10.2023 - 12.2023
Intern
Multitechnics Global Services Ltd
09.2021 - 07.2023
Bachelor of Science - Computing Science And Mathematics
University of Alberta
High School Diploma -
Chrisland High School
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