Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Certification
Timeline
Generic

Fehintola Odi

Ottawa

Summary

Seasoned Business Analyst offering 7 years of different industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Analyst

Deloitte
04.2024 - Current
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Improved business processes by analyzing current practices and recommending optimization strategies.

Business Analyst

Innovapost Inc
08.2022 - 04.2024
  • Collaborate with stakeholders to define current processes (As Is) and desired future state (To be)
  • Facilitate meetings with t project sponsor and project manager to define project scope and desired outcomes
  • Lead requirements gathering workshops with stakeholders and subject matter experts
  • Plan, launch, and support information and operation systems by working closely with business customers to collect clear and detailed business requirements
  • Work together with QA to develop test cases, test scenarios, and test plans
  • Analyzed solution documents and assessed their suitability for solving business needs
  • Build trusting relationships with stakeholders to ensure customer satisfaction and constant support
  • Evaluate risks related to requirement implementation, testing processes, project communications, and training
  • Create training manuals, and tutorials and conduct training sessions to support roll out of products
  • Gathered requirements from business for enhancements and modifications as needed to ensure seamless operations and support best practices
  • Engaged stakeholders to gather business requirements/business rules, though, interviews, research, and knowledge transfer activities
  • Defined solutions for new products with clients and translate requirements to technical teams.

Business Analyst

Tangerine
06.2020 - 07.2022
  • Conducted stakeholder analysis to understand and plan engagement approach for various projects
  • Elicited and gathered requirements through variety of methods including meetings, interviews, workshops, brainstorming and Joint Application Development (JAD) sessions
  • Created business requirement documents (BRD) and conducted review meetings to ensure that there was a consensus of all parties and obtained sign offs
  • Reviewed key project deliverables to ensure that technology solutions met the identified business needs
  • Supported Quality Assurance team to develop test strategies, plans, and test scripts and conducted UAT (Users Acceptance testing) documented the results and created reports.

Business Analyst

Diamond Bank
01.2018 - 03.2019
  • Assisted with training and supported in deployment phases of all projects
  • Translate stakeholder requirements into tangible deliverables such as functional requirements, use cases, user stories, workflow/process diagrams
  • Provide solution demos to stakeholders at sprint review meetings to bring team up to speed on progress development
  • Monitored and reported on timelines, statuses, and deliverables to project sponsors
  • Contributed to various team-level and organizational-level initiatives that helped achieve organizational goals
  • Collaborated with internal departments to work on special projects.

Project Co-Ordinator

Lington & Bernie Consulting
06.2012 - 12.2017
  • Facilitated meeting with HR Director to discuss known HR process pain points
  • Job shadowed frontline staff for a period to understand their daily work processes
  • Reviewed documents to determine if observed staff process was in line with documented process
  • Liaised with HR head of department to create effective recruitment process Screening candidates resumes, video assessments and shortlisting candidates/ Organizing and conducting interviews and assessment centers for retail team
  • Communicating by phone, email, and in person with vendors to arrange availability and special requirements/ Worked with various Project Managers on purchasing, distribution, and procurement projects
  • Monitored several projects simultaneously, ensuring I met business needs and are completed in timely manner thereby maintaining expectations of continued customer satisfaction
  • Used matrix chart to score vendors at assessment stages thus reducing processing time by almost 50%.

Education

Bachelor of Science - Marine Biology

Lagos State University
Lagos Nigeria

Skills

  • Agile/Scrum Framework
  • User Acceptance Testing
  • Requirements Gathering
  • Process Mapping
  • Effective Communication
  • Documentation
  • Critical Thinking
  • Problem Solving
  • Stakeholder Management
  • Microsoft Visio
  • Jira
  • Confluence
  • Microsoft Office

Personal Information

Title: Business Analyst

Languages

English
Full Professional

Certification

Scrum Master Certified SMC

Advanced Business Analysis Certificate IIBA

Timeline

Business Analyst

Deloitte
04.2024 - Current

Business Analyst

Innovapost Inc
08.2022 - 04.2024

Business Analyst

Tangerine
06.2020 - 07.2022

Business Analyst

Diamond Bank
01.2018 - 03.2019

Project Co-Ordinator

Lington & Bernie Consulting
06.2012 - 12.2017

Bachelor of Science - Marine Biology

Lagos State University

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Fehintola Odi