Fehintola Adewale
Vancouver,BC
Summary
An experienced and multi-skilled professional with a background in writing, customer service, sales, and warehouse work. Skilled in researching, writing, and editing content, as well as resolving customer issues and meeting sales targets. Successfully worked as part of a team and independently to complete tasks in a fast-paced environment. Demonstrated problem-solving, organizational, and time management skills. Passionate about providing excellent service and working towards company goals.
Overview
5
5
years of professional experience
Work History
News Reporter
The Guardian Newspaper
01.2022 - 10.2023
- Sought out stories by pursuing other news organizations' information periodically and either assigned or wrote stories according to strict timelines
- Interviewed sources and developed relationships with informants to obtain vital information for stories. Uploaded breaking news and updates to the organization's social media and website accounts.
- Reported on two state and local news stories daily, covering politics, current events, sports and more.
- Developed news content for online publication, authoring at least 15 articles every month.
- Helped grow online readership by 70% through reliable reporting on relevant news and events impacting community.
Customer Care Representative
Recharge and Get Paid
01.2019 - 01.2021
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Communicated with clients regarding account services, statements, and balances.
- Logged call information and solutions provided into internal database.
Education
Diploma - Business Management
Seymour Education Learning Center (SELC)
Vancouver, BCNational Diploma - Mass Communication
Federal Polytechnic Nasarawa
2018
Skills
- Customer Relations
- Strong communication skills
- Field Operations Support
- Online chat
- Knowledge of sales techniques and best practices
- Clerical Support
Writing, Photography, Reading, Playing Sports
I enjoy writing both fiction and non-fiction pieces. I find it to be a rewarding and creative outlet, and I enjoy the process of creating and developing stories. I have published several short stories and articles, and I'm always looking for new opportunities to share my work with others.
For photography, I enjoy capturing the beauty of the world around me through photography. I love exploring new places and taking photos of the people and things I see. I have a passion for photography and consider it to be a form of creative expression.
Timeline
News Reporter
The Guardian Newspaper
01.2022 - 10.2023
Customer Care Representative
Recharge and Get Paid
01.2019 - 01.2021
Diploma - Business Management
Seymour Education Learning Center (SELC)
National Diploma - Mass Communication
Federal Polytechnic Nasarawa
Similar Profiles
Bartos LorantBartos Lorant
Journalist, Proofreader at Székely Hírmondó newspaper (1999-), Háromszék newspaper (2022-), Krónika (2002-2012)Journalist, Proofreader at Székely Hírmondó newspaper (1999-), Háromszék newspaper (2022-), Krónika (2002-2012)
Michael J. Davis, IIIMichael J. Davis, III
Opinion Co-editor & Assistant Distribution Manager at The Triangle, Drexel's Student NewspaperOpinion Co-editor & Assistant Distribution Manager at The Triangle, Drexel's Student Newspaper
Alondra VargasAlondra Vargas
Graphic Designer at The Review NewspaperGraphic Designer at The Review Newspaper
Lucheng ZhouLucheng Zhou
Intern at INGSHI Information Technology Co., Ltd.Intern at INGSHI Information Technology Co., Ltd.
Ellie CouzinsEllie Couzins
Volunteer at Louis Brier Home & HospitalVolunteer at Louis Brier Home & Hospital