Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Travis Pflanzer

Pembroke,ON

Summary

Dynamic and results-oriented professional with a proven track record in diverse roles, including a standout performance at Vision Electronics. Excelling in customer engagement and conflict resolution, I bring a unique blend of empathy and efficiency. My background also showcases a commitment to safety and a keen ability to learn and adapt, underpinned by strong organizational skills and attention to detail.

Overview

10
10
years of professional experience

Work History

Laborer

Private Homes/Business
05.2016 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Inspected tools and equipment to maintain safety and efficiency.

Customer Service Representative

Vision Electronics
02.2017 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Entertainer

Wonderland
10.2014 - 03.2016
  • Remained in costume for extended periods for maximum performance effect.
  • Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
  • Practiced and rehearsed choreographed dance routines to deliver flawless venue performances.
  • Enhanced audience engagement by incorporating interactive elements and timely humor in performances.

Education

High School Diploma -

GL Roberts
Oshawa, ON
06-2015

Skills

  • Willingness to learn
  • Attention to detail
  • Safety awareness
  • Heavy lifting
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Kitchen organization
  • Strong attention to safe food handling procedures

Languages

English
Native or Bilingual

Timeline

Customer Service Representative

Vision Electronics
02.2017 - 03.2022

Laborer

Private Homes/Business
05.2016 - Current

Entertainer

Wonderland
10.2014 - 03.2016

High School Diploma -

GL Roberts

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Travis Pflanzer