Morgan Condren
San Diego,CA
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Baker/Froster
Nothing Bundt Cakes
02.2024 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Maintained accurate inventory of baking supplies and ingredients.
- Trained and supervised new employees on bakery operations and procedures.
Sales Associate
Sur La Table
09.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Solved customer challenges by offering relevant products and services.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Certification -
Gaslamp Bartending School
San Diego, CA07.2025
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Attention to detail
- Adaptive and creative
- Quality control
- Time management
- Product presentation
- Opening and closing duties
- Basic math
- Waste reduction
Certification
Food Handlers Certification
RBS Certificate
Timeline
Baker/Froster
Nothing Bundt Cakes
02.2024 - Current
Sales Associate
Sur La Table
09.2023 - 01.2024
Certification -
Gaslamp Bartending School
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